Call Center Support Rep

About Us

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end‑to‑end business operations, including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more cars by creating simple and convenient experiences for customers and improving their financial and operational performance.

Remote Call Center Representative – Appointment setting for automotive dealerships nationwide. Provide high‑quality calls 100% of the time and consistently represent the automotive dealership positively and professionally. Must have a quiet place to work, free from background noise. Basic computer skills and experience navigating multiple platforms, programs, and screens while speaking with a customer on the phone.

• Appointment setting for automotive dealerships nationwide.
• Provide high‑quality calls 100% of the time and consistently represent the automotive dealership positively and professionally.
• Maintain a quiet work environment free from background noise.
• Navigate multiple platforms, programs, and screens while communicating with customers.

• Strong verbal and written communication skills.
• Quiet place to work.
• Basic computer skills and experience navigating multiple platforms.
• Ability to work from home in Alabama, Florida, Georgia, Indiana, Kentucky, Michigan, Louisiana, Mississippi, Missouri, Nevada, North Carolina, Ohio, South Carolina, Tennessee, Texas, and Virginia.

Pay Rate $12–14 per hour plus performance bonus. Paid training, hourly rate plus opportunity to earn extra in performance‑based bonuses, $500 Retention Bonus paid after 90 days of satisfactory performance, starting rate dependent on previous experience (bilingual Spanish is a plus).

Benefits include medical, dental, and vision coverage, Paid Time Off (PTO), 401K Matching Program, and Tuition Reimbursement.

• Paid training
• Hourly rate plus opportunity to earn extra in performance‑based bonuses
• $500 Retention Bonus paid after 90 days of satisfactory performance
• Flexible full‑time, day, night, and weekend schedules available
• Equipment provided
• Fast‑paced, fun, friendly team

Entry level

Full‑time

Other

Software Development

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.