Asset Recovery Representative - Albuquerque, NM & West Texas

Are you ready to be part of a team that values safety, continuous improvement, quality, and employee well-being? CHEP is looking for a motivated Asset Recovery Rep. to join our team in Albuquerque, NM / West Texas.

CHEP is seeking a motivated Asset Recovery Representative to manage all locations within an assigned territory that do not have a commercial agreement with CHEP. Our Asset Recovery teams hold a critical role in ensuring the recovery of CHEP assets and maintaining strong relationships with distributors, recyclers, and new locations.

• Serve as the primary point of contact within the assigned territory for known and new locations interacting with CHEP assets, building and managing relationships to ensure successful asset recovery.
• Develop and maintain relationships with pallet recyclers and non-participating distributors (NPD), ensuring compliance with CHEP’s asset ownership and recovery processes.
• Collaborate with internal teams to coordinate third-party collections and resolve issues related to asset recovery and compliance.

• Visit, engage, and build relationships with non-participating distributors, unknown locations, and pallet recyclers to recover CHEP assets that have left the network.
• Monitor and track asset flow within the assigned territory, negotiating and facilitating the return of CHEP pallets to the network.
• Take full responsibility for the tracking and recovery of all CHEP pallets within the designated territory, ensuring assets are accounted for and returned promptly.
• Build and foster relationships with potential customers, encouraging them to participate in the CHEP program and aligning them with the company's asset recovery goals.
• Maintain continuous contact with the local pallet recycler community to ensure strong relationships and open lines of communication regarding asset recovery.
• Identify and report potential cases of illegal buying or selling of CHEP assets, escalating these issues to the appropriate teams for resolution.
• Clearly communicate CHEP’s ownership rights to locations and recyclers, educating them on asset return processes and securing agreement for collection.
• Partner with internal teams, including Logistics Coordinators, Low Volume Recovery fleets, and the Asset Protection team, to maximize physical collections and address any asset recovery challenges.

• Candidate must be willing and able to lift 65lbs regularly
• Candidate must have a clean motor vehicle driving record
• Candidate must be able to obtain a DOT Medical card with no restrictions
• Minimum 2 years route sales and or customer service
• Prior workplace field experience in Operations, Sales, or Customer Service
• Excellent selling and interpersonal skills
• Personal computer skills with an emphasis on Microsoft Excel and Word
• Capable of maintaining and organizing a home office
• Ability to manage funds pertaining to business expenses
• Possess time management skills
• Decipher data to proactively determine recoveries, transactional errors, and new opportunities

• Competitive Pay w/ Shift Differential
• Benefits Day 1!
• 401K w/ company match (up to 4%)
• FREE company-paid vision, short-term disability, and life insurance!!
• FREE company-provided PPE and safety equipment
• Tuition reimbursement, parental leave, childcare assistance, profit sharing, and MORE!