Account Manager

Description

Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company - we're building the category-defining platform that will transform how an entire industry operates.

Here's the reality of our trajectory:

* Growing 100% year-over-year

* Our AI product (HOAi) went from $0 to millions in months

* Backed by Cove Hill Partners and JMI Private Equity

* 6M+ doors on our platform, displacing legacy systems

We are a winning team that believes in working together to make big ideas happen. We are a collaborative and visionary group that holds ourselves accountable for our results. Our ability to be nurturing and agile allows us to adapt to change and support each other through any challenges that come our way. We are customer-centric, meaning that we put our customers' needs and preferences at the heart of our work.

We are authentic game changers that are building something cool and people like it here.

Overview

The Account Manager role at Vantaca is critical to accelerating our success and growth within our current client base. This is a farmer role focused on expanding the Vantaca footprint with our customers, while still outbound sales role that involves prospecting and researching our base of customers, identifying and connecting with the customers and establishing contact for further qualification with our business development team.

This role will typically focus on either Enterprise or SMB sized deals, but not both.

Accountability Key Initiatives

* Qualify leads to deals

* Execute value-based sales/buyer process for a predictable number of accounts

* Move deals from stage to stage quick but measured manner

* Understand value of Vantaca solutions to prospect problems or opportunities

* Act as quarterback managing Vantaca subject matter experts that may be involved

* Close deals

* Be the main point of contact and monitor implementation, customer adoption/success

Expectations for Success

* Achieve yearly quota that compromises the entire Vantaca Product suite currently not being used by any client.

Responsibilities

* Intelligently research and identify prospective expansion customers from within the customer base and work to connect with them to identify potential opportunities to deploy additional Vantaca products

* Following initial connection (via phone, email, social media, etc.), work to arrange for follow-up discussions

* Work collaboratively with other team members, marketing, and customer success to continuously improve a smart flow of new leads into our new business process, leverage the CRM system and your calendar to plan and execute your weekly and monthly objectives.

* Use the CRM system to accurately record outreach activities and marketplace information you uncover about leads, contacts, and companies

* Work effectively within a virtual sales environment by demonstrating your knowledge of video meeting technology, appearing professional and confident online, onscreen, and over the phone.

* Continuously improve your knowledge of our marketplace, prospective customers, and competitors.

Requirements

This is an Enterprise Account Rep type role that either requires previous experience selling similar business process optimization technology or extensive experience in managing and moving a complicated sales process to closure. This is not a feature/benefit type product sell. Our software will change the way our customers do business, how they staff, their workflows, and how they interact with their customers.

* Previous experience researching a marketplace for target opportunities and making initial connections with those companies.

* 7 or more years of experience in an Enterprise Sales type role with a technology or professional services company, preferably with a business process optimization (BPO) product or platform.

* Experience working with SaaS software products with a $50k + APR deal size.

* Experience positioning AI and/or accounting software and process improvements would be ideal, or within the real estate, property management or HOA management industries.

* Strong experience and demonstration of working with a well-managed CRM system as part of your day-to-day plan and activities.

* Experience working for both a startup company and at a more established enterprise is preferred, as is successful experience transitioning to a new company/product and/or industry if relevant.

* Formal sales training experience with a recognized methodology is preferred.

* The ability to work independently from a home office and manage your time wisely.

Core Values

* Always Growing:
Likes change and enjoys finding new ways to improve their knowledge and the product. Always ready to learn quickly, helping themselves and the team grow.

* Win as a Team:
Builds trust and works together by making sure everyone communicates well. Actively involved in daily work, working closely with the team, listening to their ideas, and celebrating successes…