Manager, Global Sales - Sports Market

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive
—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Reporting to the Global Account Director, Sports, Group the Global Account Manager is responsible for growing the groups, room blocks and the meetings segment through strategic partnerships with key Sports Organizations and appropriate, Third Party/Intermediary and Associations. They are responsible for developing account plans and market strategies, to maximize share of B2B business for Sonesta Hotels. They will work closely with their director and the Global Director of Group Sales to drive market share in the competitive sports market.

We are looking for a motivated sales-professional with a successful track record within a global sales organization or a regional sales capacity for a branded hotel company with demonstrated ability to build mutually beneficial complex customer relationships. This candidate should have extensive knowledge and experience with Sports Travel (including amateur, collegiate and professional) as well as in depth knowledge and established relationships with key accounts and third-party travel companies.

The successful candidate will be extremely self-driven, possess excellent communication and customer-relations skills and have solid business acumen. The role is a remote position requiring frequent travel throughout the US. The position is specifically focused on establishing strategic partnerships and preferred status with key organizations and market segments listed above. The role requires the ability to think outside the box to find creative solutions to promote Sonesta Hotels to meeting planners and Buyers.

As key enablement tools, the candidate will successfully embed corporate initiatives and strategies that will increase Sonesta’s visibility and improve year over year share of B2B business to Sonesta Hotels. The position requires a proactive approach and carefully crafted account plans to achieve desired results. The job environment is fast paced and results oriented. The successful candidate will employ proactive measures to achieve the desired account and revenue objectives.

The role is collaborative with on property sellers and leaders.

• Develop effective group presentations that articulate the value proposition of Sonesta Hotels.
• Manage the RFP Process for Groups and Meetings with respect to relevant accounts within a managed portfolio.
• Maintain timely and clear communication with internal and external customers. Grow relationships at the appropriate levels, both internally and externals (hotels and customers) to enable the development and advancement of sales results.
• Clearly articulate visions, goals and benefits of Sonesta Hotels.
• Liaise with Hotel leadership as appropriate to development mutually beneficial agreements that yield favorable returns.
• Utilizes a proactive approach to selling and meeting segment objectives.
• Properly track and log activities and leads in Delphi for accurate reporting and data capture.
• Exercises an effective turnover of group leads to Hotels once business is confirmed.
• As the Global Lead will be the “go to” for all things related to Sports group travel.

• Function as the “voice of the customer” to represent customer insights to key corporate personnel and Sonesta senior leadership.
• Partner with Group Team in capturing and growing market share throughout the Meetings and Event Space at Sonesta.
• Candidate understands Strategic Meetings Management Programs (SMMP) and the ability to propose solutions that are mutually beneficial.
• Ability to set up and lead customer business reviews working; collaborating…