Online Sales Concierge

West Des Moines, IA
• Hourly + Commission + Bonuses

Are you energized by helping people find the perfect home—before they ever step through the door? Hubbard Homes is looking for a proactive, tech‑savvy Online Sales Concierge to be the first point of contact for today’s home buyers. In this pivotal role, you’ll turn digital inquiries into meaningful connections and qualified appointments for our onsite sales team.

If you love fast‑paced work, exceptional customer experiences, and the thrill of converting leads into opportunities, this role is for you.

As the Online Sales Concierge, you’ll manage Hubbell Homes’ online sales initiatives and guide prospective buyers throughout the early stages of their home search. You will:

• Respond to all emails, voicemails, Live Chats, sales line calls, and online inquiries within one hour
• Build rapport, establish trust, and set clear expectations with prospective buyers
• Qualify leads based on needs, timelines, and interests
• Provide consistent follow‑up to nurture online prospects and set appointments with our onsite New Home Specialists
• Share community details, floor plans, marketing materials, and helpful resources
• Use lead‑management software (Hub Spot experience a plus!)
• Create and deliver ongoing email campaigns
• Track and report on lead activity, conversions, and sales metrics
• Monitor website content to ensure accuracy and relevance
• Jump in with additional tasks as needed

• 2+ years of sales and/or marketing experience
• Strong proficiency with software systems, including Microsoft Office; experience with Hub Spot preferred
• Availability to work evenings and weekends as needed
• Excellent verbal and written communication skills
• High attention to detail, strong organization, and consistent follow‑through
• Comfort working independently in an unstructured environment
• Customer‑focused mindset and a personable, engaging style

• Opportunity to work remotely (schedule flexibility included!)
• Hourly pay PLUS commission for confirmed and fulfilled appointments
• Bonus compensation for every home sold from your qualified leads
• A chance to play a major role in shaping a buyer’s first impression of Hubbell Homes

If you’re passionate about creating exceptional customer experiences and thrive in a digital‑first sales environment, we’d love to connect with you.

Apply today to become Hubbell Homes’ next Online Sales Concierge and help future home buyers find the place they’ll love to call home.