Associate Enterprise Partner Success Manager; Remote

Associate Enterprise Partner Success Manager

Join to apply for the Associate Enterprise Partner Success Manager role at Xero

This role is responsible for growing and developing our commercial relationships with the offices of accountants and bookkeepers for defined Enterprise Partners. You will work with your defined partners to assist and execute a strategy for driving positive outcomes for the partners in office, while also contributing revenue through sustainable growth and retention for our business. By managing existing relationships through regular best‑practice recommendations, you will drive expansion through cross‑sell and up‑sell opportunities, ensuring every office has the opportunity to grow through education, events, and direct support, effectively combatting churn and mitigating deletion risks early.

• Meeting monthly revenue targets on enterprise accounts directly managed.
• Developing migration and activation plans for potential new customers or upgrades, ensuring customers are using the most appropriate subscriptions.
• Engaging with enterprise partner office relationships via in‑person and virtual meetings, attending events, and running workshops.
• Implementing customer programmes, processes, and best practices, including deployment blueprints and tips for using the product.

This position will require travel to partner meetings and events to foster positive partner relationships with proactive client management. We support a flexible working style that allows you to engage with partners effectively while maintaining strong communication and responsiveness.

• You possess strong account management skills and a capability to manage long‑term client relationships.
• A track record in influencing and driving sales within partner or vertical channels is vital.
• We value an enthusiasm for building strong relationships and the ability to create a quick rapport with partners.
• You demonstrate outstanding communication and presentation skills, with the ability to articulate value in a variety of contexts.
• Ideally, you bring strong market knowledge of current Practice and SME software competitor platforms.
• Your approach is process‑driven and results‑focused, with plenty of initiative and the ability to work autonomously.

Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

• Entry level

• Full‑time

• Business Development and Sales

• Software Development