Work From Home Call Center Sales

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:

• Competitive compensation based on experience, with opportunities for bonuses and incentives
• Paid Time Off and holidays to ensure work-life balance
• Comprehensive health benefits available after 90 days for full-time employees
• Opportunities for career advancement with a focus on internal promotions
• Fun, engaging work environment with a casual dress code
• Paid training to help develop new skills while earning a paycheck

• Listen to customers, understand their needs, and resolve customer issues
• Utilize systems and technology to complete account management tasks
• Recognize sales opportunities and apply sales skills to upgrade products
• Explain and position products and processes to customers
• Ensure first call resolution through effective problem-solving and call handling

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Ability to type swiftly and accurately (20+ words per minute)
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

• Experience in a customer service role or similar position
• Strong aptitude for conflict resolution, problem-solving, and negotiation
• Ability to thrive in a fast-paced environment with frequent change
• Previous experience in sales or upselling products and services
• Familiarity with Windows operating systems