Conseiller-ère en Assurance Autorisé

Handling inbound calls from new clients interested in Health & Dental, Travel, and Life Insurance

Making outbound calls to clients who have shown interest in discussing our options.

Assisting clients through online chats, and other digital channels

Providing advice, discovering client needs, and offering solutions to meet those needs

Accurately recording needs analysis, and other client information through an online system

Meeting sales, quality, and compliance measures on a monthly, quarterly, and annual basis

Building rapport with clients through professional, personalized service to foster your own sales pipeline

Supporting various marketing/sponsor campaigns

Being the voice of the customer by sharing their feedback with the greater team, and raising any suggestions, concerns, or feedback on how we can improve

Fully bilingual (French/English):
The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.​

High-energy individuals who are excellent communicators both verbally and written, and who have great active listening skills

People that love to obsess about customers, and thrive in an environment where they are part of a strong team

People who are motivated by sales targets, and who want to take control of their total earnings potential

You can seamlessly progress between an open office environment, and working from home

You demonstrate the ability to persuade and negotiate using a consultative sales approach over the phone or through online chat

You show strong attention to detail when gathering client information, conducting a thorough needs' analysis, offering personalized solutions, identifying sales opportunities, and closing the sale

You have proven problem-solving skills, and the ability to communicate with a wide variety of clients to ensure an effective solution is reached

You are comfortable navigating multiple programs/screens at the same time while working with clients. This includes an ability to learn internal systems along with a proficiency in MS Outlook, Salesforce, and other web-based systems

Telephone sales or call centre experience

Insurance experience dealing with Accident & Sickness, and Life Insurance

Post-secondary degree: however, equivalent business experience is strongly considered

Familiarity with Salesforce, or other CRM tool

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.