Solution Specialist - Banking Sales

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting‑edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.

If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you.

Jack Henry is currently seeking a Solution Specialist to join our team. The Solution Specialist is responsible for partnering with Sales Representatives to actively drive and engage in the sales process for our core banking software and services offerings. They must be able to articulate technology and product positioning to both business and technical users. They will work closely with the sales team, internal business development and operations teams and ensure complete customer satisfaction through all stages of the sales process.

They are also responsible for guiding product strategy, identifying market trends and competitive analysis.

This is a remote position and candidates must live within approximately a 70‑mile radius of our office locations in Springfield, MO;
Monett, MO;
Allen, TX;
Lenexa, KS;
Cedar Falls, IA;
Birmingham, AL;
Charlotte, NC; or Louisville, KY.

All positions, regardless of location, may require an onsite interview or in‑person onboarding requirement to verify your identity.

• Interacts with prospective and existing financial institution customers to determine their needs and strategic direction and advises on solutions to help them achieve their objectives.
• Provides product expertise and resources to Sales. Participates in strategic sales engagements, product demonstrations and requests for proposals. Articulates product strategy and promotes the offering.
• Researches and identifies customer needs and market trends, and articulates findings in the form of product enhancements and requirements.
• Researches competitor products and maintains competitive comparisons and evaluations. Plays proactive role in product planning and design to ensure the product is differentiated from competitors in the marketplace and incorporates latest technologies.
• Collaborates with Marketing to establish, enhance or distinguish product placement within the competitive arena. Develops product profiles, competitive analysis, presentations, demos, white papers, and product updates.
• Develops business plans and product positioning in the marketplace. Provides strategic guidance to address product weaknesses.
• Advises on pricing strategies.
• May perform other duties as assigned.

• Minimum of 5 years of sales experience or with Jack Henry Banking software.
• Experience with one of the following:
  Teller and Teller Capture suite, including 4|sight, Out Link item processing, Synapsys CRM, or jhCall Center.
• Must be able to travel up to 40%.

• Bachelor’s degree.
• Jack Henry Platform experience.
• Proven success presenting technology as a business solution.
• Proven success selling in complicated sales surroundings with both technical and business buyers.
• Strong selling and sales aptitude.
• Strong communication and customer interaction skills.
• Effective verbal, written and presentation skills.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits…