Outbound Cruise Sales Agent - REMOTE

Job Description

We’re looking for an amazing sales professional to join our team as a Personal Cruise Consultant. This is a fully remote position. You’ll be responsible for making outbound sales calls from a guaranteed database of guests who have expressed interest in Holland America Line’s cruises; building relationships with guests to develop referrals and repeat business; managing your book of business by contacting your guests at the right time with the right message;

using exceptional listening skills and asking qualified discovery questions to close the sale.

We are looking for people who want to build their sales career with an earning potential of over $100,000 per year.

• You have strong outbound sales skills.
• You are proficient in computer and phone systems.
• You have excellent written and verbal communication.
• Time management skills and the ability to multi‑task.

• Place 40-60 outbound calls and generate 100+ outbound emails each day.
• Meet performance metrics and objectives.
• Build relationships with guests and develop referrals.
• Close sales using discovery questions and listening skills.

• Strong outbound sales skills.
• Time management and multi‑tasking.
• Excellent written and verbal communication.
• Proficiency in computer and phone systems.

• Minimum base wage is $15.00 per hour (or higher based on minimum wage guidelines for your location).
• Guaranteed Training Incentive: $1,500 monthly minimum, pro‑rated from the date of hire.
• Average earnings during the training period are $3,900/month including incentive pay.
• Guaranteed Post‑training Incentive: $2,000 for the first six months on outbound calls with the ability to earn more based on your sales volume.
• Average post‑training earnings are $4,600/month including incentive pay.
• First year selling: typical performers earn $50k/year and top performers $80k/year.
• Experienced Personal Cruise Consultants: typical performers earn $65k/year and top performers can earn $100k+.

Training class begins on March 30, 2026.

Hours for the 8‑week training period are Monday – Friday, 8 AM to 4:30 PM PST.

An 8‑hour shift Monday through Friday between the hours of 7 AM – 6 PM PST, with 1 hour lunch and two 15‑minute breaks. Weekends as needed.

We ask that you commit to the training and for the first 90 days of employment without any time off.

This position is 100% fully remote, US only. Remote work is not available in the following states: AR, CA, DE, HI, ME, MN, NH, NY, OK, OR, SD, VT, WA, WV, WY.

We will provide work equipment. The company will pay you $50.00 per month to supplement your residential internet cost for business purposes. Your residential internet must meet the following requirements:

• Must have high‑speed, or fiber‑optic internet without a data cap. Satellite, dial‑up, or mobile internet is not acceptable.
• Must meet the required minimum download and upload speeds of 50 Mbps down and 12 Mbps up.
• Must be able to connect the company computer to your modem via ethernet cable. Wi‑Fi is not compatible with our system.

• Cruise and Travel Privileges for you and your family.
• Health Benefits.
• 401(k).
• Employee Stock Purchase Plan.
• Training & Professional Development.
• Tuition & Professional Certification Reimbursement.

Our highest responsibility, and therefore our top priorities, are always compliance; environmental protection; and the health, safety, and well‑being of our guests, the people in places we visit, and our Carnival family, both shoreside and shipboard. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement, and our Core Values at

Holland America is an equal opportunity employer, committed to the strength of a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability, or protected veteran status.

Americans with Disabilities Act (ADA)

Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recru

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