Job Summary
This position is responsible for selling and renewing accounts, conservation account management for specified consultants and large agencies, as well as, defined strategic accounts. This Position is accountable for establishing and maintaining relationships with key and essential face-to-face business partners.
Essential Functions- Work within a team environment
- Lead the consultants/agents through the BCBSF sales process to achieve renewal goals, collateral material, proposal and rating, closing/acquisition, objection handling, enrollment/implementation, account management/retention, renewal, channel knowledge and integration
- Develop and manage a strategic alliance to accounts
- Manage and lead consultants/agents to obtain renewal goals
- Create consultant/agents commitment to BCBSF
- Favorably position BCBSF by demonstrating BCBSF's value to the consultant/agency: reliability, innovation, product portfolio, negotiated discounts, service, flexibility, expansive networks/provider accessibility, and customer satisfaction
- Participate in or conduct information forums, as needed
- Develop and implement focused tactics and programs that recognize the consultant/agency as an integral part of the customer relationship that maximizes the value of the account/business partner
- Establish and maintain a good relationship with consultant/agency/ key community influencers by focusing on four critical elements: trust, flexibility, service and value
- Readily identify with the environment in which the consultant/agency operates
- Determine "mode of thinking" of consultant/agency
- Determine consultants'/agencies' "hot buttons"
- Recognize and support consultant/agency programs
- Educate consultants on BCBSF renewal process, products, pricing, policies and procedures
- Focus on account's/consultants' needs and our ability to positively respond
- Act as liaison or key point of contact between account/consultant and BCBSF
- Manage relationship with consultant/agency to strengthen partnership with customer
- Build strong partnerships with individuals within and outside the sales organization who support servicing and selling of our products
- Manage own personal and professional development
- Establish contacts and enhance relationships with consultant/agency by exhibiting knowledge, technical competency, reliability and professionalism
- Identify opportunities to mentor and coach others to achieve results and is open to cultural and geographic considerations
- Manage time, territory, costs and administrative requirements by effectively planning and carrying out plans to ensure that support activities are achieved at reasonable cost
- Comply with state and regulatory requirements and corporate policies and procedures
- 8+ years related work experience.
- Related Bachelor’s degree or additional related equivalent work experience.
- Proven dynamic problem solver, accustomed to drawing upon varied disciplines and resources to tailor solutions for a complex, multifaceted and specific scenario.
- Public speaking and presentation proficiency (i.e. "Board Ready").
- Must be a self-started, comfortable in an environment in which there is no one right answer, and where flexibility, creativity, and nimbleness of thought is paramount.
- Must be customer-oriented, and calm in the face of adversity.
- Health and Life Insurance License or ability achieve professional certification within 3 months.
- Proven relationship management skills.
Multiple years of experience working with Fortune 500 companies. Demonstrated experience working and capitalizing in an industry with an evolving regulatory framework (state and federal). Proven community, industry and civic leader accustomed to balancing competing interests of shareholders, employees, members, and/or outside vendors.
Masters Degree
General Physical DemandsSedentary work:
Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.
As a Florida Blue employee, you will thrive in our Be Well, Work Well, Guide Well culture where being well as an individual, and working well as a team, are both important in serving our…
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