Key Accounts Director; Remote

As a global leader in cybersecurity, Crowd Strike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on Crowd Strike to keep their businesses running, their communities safe and their lives moving forward.

We’re also a mission-driven company. We cultivate a culture that gives every Crowd Striker both the flexibility and autonomy to own their careers. We’re always looking to add talented Crowd Strikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters?

The future of cybersecurity starts with you.

The Key Accounts Director directly sells enterprise security software solutions across the breadth of the company’s products and drives incremental revenue. This role develops and owns the relationship within assigned accounts and maximizes Crowd Strike’s footprint within them. Incumbents effectively collaborate with other teams, including Sales Engineering, Professional Services, Marketing, Partner Alliances sales teams, Finance and Customer Support, as well as external parties such as Channel Partner firms.

• Expand sales within existing and/or new accounts while building relationships with key decision makers.
• Develop and execute a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of Crowd Strike’s solutions to customer business requirements.
• Document customer contact and activity data in CRM / Marketing software of customer contact and activity data: names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm‑future commitments, etc.
• Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans.
• Collaborate with Marketing to develop an effective plan for the accounts, to include events and roadmap sessions.
• Promote Crowd Strike’s products, maximize brand recognition and mindshare at all levels, and publicize success stories.
• Provide customer feedback to internal stakeholders for product, systems and process improvements.
• At this level, incumbents will have deep subject matter expertise in selling the company’s products and services.
• Assigned accounts are the largest and/or the most complex in nature.
• Maintain key relationships, sell‑to and interact regularly with the senior‑most customer executive and CXO‑level decision makers.

• Advanced level of expertise in field sales and key in the development of accounts or opportunities to achieve sales objectives.
• Deep industry knowledge and thorough understanding of a customer’s decision‑making process, goals, strategies and business objectives.
• Exude confidence and demonstrated experience with presentations, customer service, financial/business acumen and negotiation skills at senior‑most levels of customer engagement.
• Hold a complete understanding and can articulate upon the business and technical contexts of key accounts.
• Authoritative leader by example on accounts and compels others to get on board.
• Mentor others at consultative effectiveness and establishing trust with internal and external customers.
• Thorough knowledge of sales methodologies, techniques and the sales lifecycle of security software solutions, software business value concepts and company products.
• BA/BS degree or equivalent educational background is preferred.
• Minimum 15+ years of relevant professional experience.

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups and volunteer opportunities…