Key Account Manager - Insurance Replacement

Company Description

At SIXT Australia, we're revolutionizing car rental. We believe it should be as exciting as a road trip – something to look forward to! We transform everyday mobility into memorable experiences with premium vehicles and service. It's in our DNA, blending Aussie spirit with German heritage – Das Ist Good. As part of the NRMA family, a trusted member‑owned brand, we provide SIXT Star Service, ensuring every move is a memorable experience.

Step into a high impact role as our Key Account Manager – Insurance Replacement!

This hybrid role is based in Sydney, giving you the flexibility to work from home and from our centrally located offices in Barrack Place and Sydney Olympic Park.

In this client facing position, you’ll be the trusted partner for some of SIXT’s most valuable accounts – driving retention, growth, and exceptional customer experiences. As the key liaison, you’ll get to deeply understand client needs, shape strategic account plans, and bring together internal teams to deliver tailored, revenue‑boosting solutions. If you’re energised by building meaningful relationships and creating commercial impact, this is your chance to shape the future of mobility with us.

Your key responsibilities will include:

• Manage an existing portfolio of insurance replacement accounts, including major partners.
• Proactively identify and win new business opportunities in the vehicle replacement rental sector.
• Prepare and deliver sales submissions, reports, tenders, and presentations.
• Collaborate closely with Franchisees to retain and secure national business, ensuring their input in financial and operational decisions.
• Develop strong relationships with authorised panel repair shops and key industry partners.
• Collate and analyse industry data to identify trends, growth opportunities, and maintain up‑to‑date market knowledge.
• Provide market, industry, and competitive analysis, assessing the viability and financial impact of new opportunities.

To be successful in the role, you will:

• 5+ years’ experience in account management, sales, or business development within the insurance or automotive/rental sectors.
• Excellent communication, negotiation, and client‑facing skills.
• Strong ability to manage a portfolio of accounts, handle new business, and resolve issues effectively.
• Experience in developing and executing growth strategies.
• Desire to work in an environment where sales targets are exceeded.
• Proven ability to exceed customer expectations in terms of service and product quality.
• Strong planning and organisational skills, with the ability to contribute to and implement business plans.

As part of our recruitment process, successful applicants will be required to complete pre‑employment checks.

At SIXT we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

• Competitive salary package including company maintained vehicle, phone, laptop and generous bonuses
• Travel discounts on SIXT car rental, cruises, and accommodation at our award‑winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more.
• Discounts on a range of NRMA personal insurance products including car, home & travel.
• Grow, progress or relocate your career and move around the NRMA Group or different locations with us.

We’re for inclusion, diversity, and representing the customers and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.