Solutions Engineer

At Work Wave, we build innovative software solutions with AI capabilities for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end: from customer acquisition to scheduling, billing, payments, and beyond.

Our vision is simple but powerful: empower the world’s mobile service workers to build a brighter future. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers thrive.

Work Wave is looking for a Solutions Engineer to play a key role in driving sales by supporting our Account Executives and Account Managers with the technical positioning of our Wavelytics software solutions. As a trusted advisor to prospects and customers, you’ll ensure they fully grasp the value and functionality of our solutions. Your expertise will be instrumental in closing deals and fostering long-term customer relationships.

Why Join Now:
We’re at an exciting moment in our growth journey. With the launch of Wavelytics, our new AI-powered analytics suite, we’re unlocking new ways to deliver value to our customers and new opportunities for our team. Work Wave operates in a field service management market that’s accelerating due to global trends in automation, sustainability, and digital transformation. Joining now means getting in early as we scale to meet massive demand and lead the future of service software.

• Develop and maintain strong relationships with prospects and key customer accounts to support deal closure.
• Serve as the Wavelytics Product & Sales expert, supporting Account Managers by skillfully addressing technical and product-related questions throughout the sales cycle.
• Understand and articulate our competitive advantages of Wavelytics and AI, effectively differentiating our solutions to buyers.
• Speak to data protection and AI best practices and security considerations.
• Collaborate with product, engineering and sales teams to refine messaging around new features and maximize their impact in the market.
• Develop and maintain sales playbooks to align with product enhancements.
• Cultivate customer relationships to drive testimonials and case studies that highlight product success.
• At times this SE will be required to lead a sales pursuit as well at times be required to support sales pursuits

• 3+ years of experience supporting the sales organization with data analytics and AI offerings.
• Strong ability to learn and articulate complex technology in a way that resonates with customers.
• Proven ability to quickly build rapport, understand business needs, and effectively communicate solutions.
• A strategic, customer-focused mindset with excellent problem-solving and communication skills.

$115,000 - $120,000 a year. In our dedication to salary transparency, we provide a compensation range for sales roles, which is $115,000 - $120,000 in addition to commission. The final offer will be dependent on various factors, including the candidate's qualifications, relevant experience, and the organization's budget. Our Talent Acquisition team will provide more information about the compensation package for this position during the interview process.

• We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers

• We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses

• We openly accept others as they are and build strong partnerships based on trust

• Teamwork and collaboration is key to help our colleagues and customers solve their challenges

• Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us!

• Join our Remote-First Global Work Community:
Work Wave provides an…