Inbound Sales Representative

Overview

Insight Global is seeking an Inbound B2C Sales Representative for a client in the biotech/wellness-therapy industry. The role is remote in Southeastern Massachusetts or surrounding areas with occasional travel as needed. You will support the business, close inbound deals, and guide clients through the entire sales process. The position offers uncapped commission potential and remote work with travel to industry-leading events as required.

• Respond promptly and strategically to inbound calls, emails, and chat inquiries from prospective customers and convert them into qualified sales opportunities
• Understand customer needs and sell the product based on value
• Use a consultative sales approach to upsell and cross-sell when appropriate
• Maintain accurate records of interactions and sales activities in CRM systems (e.g., Salesforce, Hub Spot)
• Achieve and exceed monthly and quarterly sales targets
• Collaborate with marketing and customer support teams to optimize lead conversion
• Attend 6–8 premier industry events per year to support lead gen and client onboarding
• Provide exceptional customer service and follow up to ensure satisfaction
• Track metrics and report activity and results to Sales Manager weekly

• 3-5+ years of inbound B2C sales experience selling products preferably at a 5K value or higher
• Experience managing the full sales cycle and building a sustainable pipeline
• Experience handling high-volume inbound interactions while maintaining quality
• Exceptional communication skills across phone, video conferencing, and written channels
• Proficiency with CRM tools (Salesforce, Hub Spot, or similar)
• Highly self-motivated and thrives in fast-paced, remote environments with minimal supervision
• Ability to travel as needed
• Bachelor’s degree in business, marketing, or related field (or equivalent experience) with experience selling high-value products or services within the wellness, fitness, medical, or holistic practice space

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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