Sales Engineer - Carrier Services
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-01-16
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Sales
Sales Engineer, Technical Sales
Sales Engineer - Carrier Services
At US Signal, we empower businesses with secure, resilient digital infrastructure solutions. As a Sales Engineer focused on Carrier Services, you’ll serve as a trusted technical advisor to internal teams, partners, and customers—helping to shape and deliver solutions that drive revenue and customer success.
This is a dynamic, customer-facing role where your technical expertise and communication skills will directly influence how customers perceive our value. You’ll be instrumental in designing and presenting solutions across colocation, WAN, and carrier services, while collaborating cross-functionally to ensure timely, high-quality proposals.
What You’ll Do- Provide pre‑sales technical guidance to sales teams, partners, and customers.
- Design and present network and colocation solutions tailored to customer needs.
- Translate complex technical concepts into clear, compelling business value.
- Prepare technical documentation, including solution design drawings.
- Respond to RFIs/RFPs and support proposal development.
- Collaborate with internal teams to ensure timely and accurate solution delivery.
- Travel within the sales territory as needed.
- Associate’s or Bachelor’s degree in Business, Networking, or Computer Science preferred.
- 5+ years of experience in data communications, with a focus on Carrier services.
- Strong knowledge of:
- WAN technologies (Optical Wave, Carrier/Metro Ethernet, MPLS VPN, SD‑WAN, Private Line)
- SONET, DWDM, and routing protocols like BGP
- Colocation infrastructure, power distribution, and cross‑connects
- Network security principles and best practices
- Proficiency in Salesforce, Visio, PowerPoint, Excel, and Google Earth.
- Excellent communication, organization, and multitasking skills.
- Valid driver’s license and clean driving record.
- CCNA or CCNP certification preferred.
- Remote/Hybrid flexibility and a supportive, inclusive environment
- People‑first culture that values growth, innovation, and collaboration
- Opportunities to work with cutting‑edge technologies and a dedicated team
- Generous paid time off policy, including vacation, sick time, and 10 paid holidays
- Competitive and comprehensive medical, dental, and vision benefits plans with Flexible Spending benefits including medical/dental expenses and dependent care
- 401(k) retirement plan with a generous contribution
- Group Term Life Insurance covered 100% by employer
- Wellness program to promote overall employee well‑being
- Business casual dress code
This position may be performed in either a standard office setting or a home office environment. It requires prolonged periods of sitting, frequent use of a computer and other office equipment, and effective time management in a self‑directed work environment. Occasional lifting of items up to 20 pounds may be required.
While we encourage applications from all eligible candidates, we are currently unable to accommodate requests for visa sponsorship.
US Signal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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