Senior Account Manager

Role Information

• Job Title:
  
  Senior Account Manager
• Work Location:
  
  Fully remote position, must reside in the Houston, TX Metropolitan Area
• Employment Type:
  
  Full-time
• Employment Status:
  Exempt, salaried
• Visa sponsorship is not available for this position.
• Must reside in the United States.
• We are not accepting applicants for remote workers in California, Illinois, and New York at this time.

The Senior Account Manager is responsible for delivering long-term sustained revenue growth from a portfolio of accounts in line with company goals. The Senior Account Manager coordinates Cutsforth resources to uncover customer needs, align these needs with Cutsforth solutions, and close revenue by solving the customer’s needs. The Senior Account Manager is able to maintain a pipeline of business and provide accurate forecasting to the organization.

• Develop positive relationships in multiple areas of the customer organization.
• Develop relationships at higher levels of the customer organization, including director and executive levels.
• Uncover customer needs in line with Cutsforth solutions by executing sales tactics and account planning.
• Maintain contact with clients, answer questions, resolve conflicts, and provide solutions to issues that arise.
• Coordinate Cutsforth resources to ensure customer success and sustain revenue growth.
• Stay up to date on industry and market trends impacting the target accounts.
• Sustain multiple quarters of sales pipeline at all times, with the ability to provide a forecast with certainty to leadership.
• Able to develop relationships and coordinate with partner companies to meet the customers’ needs.
• Attend trade shows and conferences as needed.
• Provide feedback to the organization on products, services, and internal processes based on experience with customers.
• Keep the CRM pipeline and account information up to date in line with company goals and expectations.

• Work under minimal supervision once goals and objectives are established with the immediate supervisor.

Perform additional duties and tasks as assigned.

• Experience and established relationships in related industrial fields such as Oil and Gas, and Petro Chemicals.
• Excellent computer skills, including MS Office (Excel, PowerPoint, and Word)
• Significant experience with CRM tools (Salesforce)
• Preferred bachelor’s degree in engineering, business, or a related field
• Minimum 5 years’ experience in Sales, Marketing, or Product Management

• Master’s degree in engineering or business
• 10 years’ experience in Sales, Account Management and/or Business Development
• Deep existing relationships with decision makers in midstream and downstream
• Condition monitoring experience and expertise
• Experience with predictive maintenance and/or asset condition monitoring.
• Proficient at navigating Linked In and other similar tools

• Successfully pass background check for cybersecurity access requirements
• Cybersecurity Role Expectations:
• Candidate will be responsible for reviewing policies and procedures related to cybersecurity and those relevant to the functions of their role.
• Candidate is expected to maintain a cybersecure work environment.
• Physical Requirements:
• Must be able to sit and stand for extended periods of time.
• Must be able to use hands to type, handle products, tools and navigate a computer keyboard.
• Must be able to view computer screen for extended periods of time.
• Specific vision abilities required by this job include close vision and distance vision.

• Medical, Vision, Dental Insurance
• Health Savings Account with Employer contributions
• 401(k) with Employer match
• Short-term & Long-term Disability Coverage
• Accidental Death & Dismemberment Coverage
• Life Insurance Coverage
• 80 hours of Paid-Time-Off annually
• Eight paid holidays per year
• All other benefits required by applicable law

All Cutsforth employees are expected to perform their work in a manner that exhibits understanding and adherence to the Company Mission and Core Attributes of Cutsforth Employees. Employees in management roles must exhibit…