Account Lead, HSF - National Sales; Remote
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-01-16
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Sales
Client Relationship Manager
Account Lead, HSF - National Sales (Remote Opportunity)
Hyatt seeks an enthusiastic Account Lead to join our HSF‑National Sales Team. In this role, you will develop and nurture long‑term, strategic partnerships within a designated portfolio of accounts to increase Hyatt's group, transient and extended stay business across all regions. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization.
I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.
— Peggy Focheux Duval, Director of Learning & Development, France
Who We AreAt Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest‑growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what’s most important:
People. We turn trips into journeys, encounters into experiences, and jobs into careers.
This is an exciting time to be are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our PeopleWhat sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years.
This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We’re proud to offer exceptional corporate benefits which include:
- Annual allotment of free hotel stays at Hyatt hotels globally
- Work‑life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on‑site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results‑driven, and are looking for a variety of opportunities to develop personally and professionally.
The RoleThe Account Lead, HSF – National Sales, is a strategic account management role responsible for qualifying, developing, and maintaining business‑to‑business relationships with high‑potential accounts to drive preference and loyalty for Hyatt‑branded hotels. Reporting to the Regional Director, HSF‑National Sales, the Account Lead will establish and execute account action plans focused on+++ total account revenue growth (i.e., group, transient, and extended stay business) for both current and new hotel openings, with a special focus on Essential brands business.
Responsibilities include, but are not limited to:
- Develop, document, and maintain robust account intelligence within Hyatt’s CRM.
- Educate buyers on Hyatt’s brands and values to build preference and loyalty between organizations.
- Collaborate with stakeholders to litt successfully facilitate the annual transient RFP process to grow Hyatt’s presence in customer travel programs.
- Ensure managed accounts include Hyatt in all group…
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