Territory Development Manager- Charlotte, NC

Territory Development Manager – Unilever Food Solutions

Location:

Remote - Charlotte, NC

Unilever Food Solutions (UFS) is the €3 bn+ food service division of Unilever. It leads the dynamic Food Service market across its categories and has ambitious growth objectives, marketing a range of professional food and beverage products and services to operators across 72 countries. UFS prides itself on creating value for its customers through culinary solutions and improving the food experience for everyone from distributors and operators to diners and consumers.

Pay range: $69,360 to $104,040. Bonus:
This position is bonus eligible. Long‑Term Incentive (LTI):
This position is LTI eligible.

Unilever employees are eligible to participate in our benefit plan. Benefits include health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, and access to voluntary benefits. Coverage is in accordance with the terms of applicable plans.

As a Territory Development Manager you will be responsible for driving sustainable business growth via Operators, Chains and Trade Partner engagement. You will be part of a multi‑touchpoint integrated digital ecosystem to drive growth with new customers (Reach) and current customers (Penetration). You will use data and CRM tools to plan and execute sales calls, establish yourself as a valuable partner, and grow market share in your territory.

Engage with Local Chain Account and Operator customers, and be accountable for delivering business targets for the assigned territory:
Turnover, Reach & Penetration & digital, Fully Profiled Operators (FPO), Digital Engagement, Demos, Sampling, etc. Implement a full Key Account Management approach. Execute the CBP, Win & Retain funnel, Contact Matrix, and both online and offline multi‑touchpoint contact strategy (20% online calls & 80% face‑to‑face calls).

• Using Data to convert Business Insights into Activation Solution Selling
• Utilize Market Trends to create Concept Solution Selling
• Gain insight and lead customers to the right solution
• Network to key customer stakeholders to engage the right decision makers
• Prepare visits with solution recommendation and utilize CRM Salesforce system to manage workflow and overall market funnel
• Conduct face‑to‑face and virtual sampling, ideation, cooking demo using culinary knowledge to secure new opportunities or increase volume usage by new menu applications or into existing dishes. Use relevant selling stories to help deliver revenue savings and or efficiency improvements from UFS solutions
• Follow up on previous calls to ensure opportunities progress to the sale close
• Secure and coordinate customer orders each month to ensure growth is on target
• Meet with Distributors/Trade Partners to expand assortment, align on priorities and source leads for customer follow through
• Build & nurture relationships with local Distributor Sales Rep’s (DSRs)
• Implement Contact Matrix for Key Trade customers with a squad approach (where possible) for more effective customer management
• Engage trade customers to gain alignment for Secondary Sales Data (SSD)
• Implement promotions with customers related to key seasons and events
• Ensure timely submission & settlement of claims

• You are a Hunter with big Ambition. You seek effective ways to create New Demand (70% Hunting vs 30% Farming)
• You are a fast adopter of contemporary technology and are already using AI in your day‑to‑day life. You are highly proficient in MS Office including Power BI and Excel
• You are entrepreneurial and proactively create mutually beneficial solutions for UFS and your customers
• You are curious and are constantly learning from the market on how to stay ahead of the food trends in your market
• You know how to sell Premium Brands with Superiority Selling stories and Culinary Solutions outside center of the plate
• Bilingual is a plus (Spanish, Mandarin)

• CPG Food service Sales Experience (B2B Sales)
• Culinary/Che…