Strategic Account Manager

HR Recruiting and Training Administrator at Hirose Electric Americas

POSITION SUMMARY

Reporting into the Sr. Regional Sales Manager, this position is responsible for managing the sales activities at some of the most high‑profile Hirose accounts within Illinois and Wisconsin to drive pipeline, increase sales, implement strategic corporate directives, and develop a junior account manager. The role can be based out of our Americas’ Headquarters in Downers Grove, Illinois, or within the metropolitan Milwaukee area at a home office.

• Exceed yearly sales goals with high‑visibility Hirose accounts.
• Grow the sales pipeline and increase conversion dollars surpassing year‑over‑year targets.
• Identify, build, and expand relationships within a targeted list of accounts.
• Develop strategies, implement meeting plans, and focus sales activities at these accounts.
• Utilize selling strategies based upon key value‑add categories such as technology, risk, service, investment, timing, and pricing to achieve successful design wins.
• Collaborate with Hirose’s customer support roles to optimize service to customers (Regional Sales Engineer/FAE, Regional Distribution Manager, Segment Managers, Customer Service Specialists, Technical Support Engineering, Quality Engineering).
• Create and deliver customized and targeted product presentations.
• Provide support to customers throughout development and production, keeping both our customers and the organization informed of progress.
• Actively manage and prioritize opportunities at all targeted accounts.
• Become the foremost Hirose expert on your customers and their industries guiding Engineering, Product Management, and Marketing to meet customer and industry needs for the future.
• Develop and implement strategic account plans to maximize Hirose revenue and profitability, account penetration, and customer satisfaction.
• Position Hirose as a key supplier for current and future business opportunities.
• Establish executive relationships for the given focus accounts.
• Act as the customer interface for two‑way communication between Hirose and our customers.
• Create, coordinate, and execute a global strategy for international accounts.
• Comply with Hirose sales policies, pricing guidelines, and best practices.

• Manage, educate, and develop a junior level Account Manager within the region.
• Jointly set goals and expectations, metrics, evaluate, provide feedback and maintain open dialogue with the employee regularly throughout the year and in semi‑yearly and yearly reviews.
• Instill best sales strategy and professional practices ensuring the employee meets sales and organizational deliverables and responsibilities.
• Demonstrate Hirose’s philosophy of “connecting wisdom”; take the lead, pursue the cutting edge, achieve differentiation, and be the first to obtain consumer approval.
• Build close relationships with Hirose Japan personnel; assist with periodic customer visits by Japanese engineers and other Hirose personnel.
• Create, encourage, and contribute to a collaborative team environment.
• Work closely and regularly with the Segment Teams and Product Management to share knowledge and determine product fits and opportunity targets.
• Continually strive for and have conversations with management and team members on self‑improvement and professional development.

• Identify, evaluate, and coordinate the development of potential product lines with key accounts and (potential) customers.
• Provide direction and closed‑loop feedback to implement New Product Introduction (NPI) plans with Marketing, including target account identification, promotion schedule, samples, and pricing.
• Monitor the product development process to drive the Hirose team to meet customer commitments and milestones.
• Maintain awareness and develop a point of view on industry trends to anticipate customer needs.
• Interface with industry groups and standards committees, as necessary.