Strategic Account Executive Remote
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-01-15
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Sales
Business Development, Sales Development Rep/SDR -
Business
Business Development
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and a strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) technologies to ಎನ್ನ maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals.
Join the team as Twilio’s next Strategic Account Executive 3.
About the jobThis position is needed to lead relationships with Displaying growth and mid‑market Communications platform customers who consume our messaging, voice્યું HA सहित इलेक्ट्रम सेवाएं. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers. As an Associate Strategic Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large‑scale, global, competitively sourced, compliance‑heavy, use‑case‑specific businesses.
This role is highly cross‑functional, and your success will depend on building deep partnerships across product management, finance, support, and operations.
In this role, you’ll:
- Manage and expand some of our most important Regulated Verticals customer accounts.
- Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
- Partner closely with other Twilio teams to identify new revenue opportunities within your Regulated Verticals account portfolio.
- Serve on a cross‑functional account team with representatives from product, finance, support, and services teams.
- Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
- Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in допускавечной organization.
- Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce.
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
- Possess a total of 5 years of sales experience, with a minimum of 1 year dedicated to major account or strategic sales.
- Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers.
- Accountable for relationship management, cross sells, upsells and solutions consulting.
- Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
- Analytical account development strategy based on using data to find opportunities and prove value.
- Demonstrated track record of managing business forecasts and financial models.
- Entrepreneurial mindset with appetite to define process and build programs.
- Record of delivering revenue and gross profit results, especially for large‑scale and enterprise customers.
- Excellent verbal and written communication skills.
- Bachelor’s Degree or equivalent years of experience.
- Deep experience working with telecom companies, including CPaaS, SMS aggregators, carriers, or global communications platforms.
- Domain expertise from a highly quantitative industry such as Dev Ops, Fintech, advertising optimization, investment banking, security or commodity trading especially in non‑standard segments.
- Software, SaaS, CPaaS or PaaS…
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