Key Account Manager

We have a fabulous opportunity for an experienced Key Account Manager to join an established Travel Company. The Key Account Manager will be responsible for building strong relationships and developing the business with existing key accounts identified. This role is remote based with monthly visits to the London office. This role will be to Key Account Manage the UK and beyond.

The Job:

Develop our image as a reliable and upmarket Tour Operator
Contribute towards selecting and developing high potential agencies (in his/her area)
Define clear objectives, provide clear reporting, monitor results and set up an adapted action plan to reach targets.
Ensure and facilitate the sales fluidity and quality of customer service by following and managing agency requests and feedback when applicable.
Follow up all high value bookings in his/her area
Represent our image in a professional and high quality of service. Listen to our partner's, do all that is possible or reasonable to help serve and develop the business
Update all visits and actions in Salesforce on a weekly basis
Promote, train and accompany the selected agencies on our Travel Agent Portal
Ensure that the agencies' data / network changes are updated in the internal tool.
Working with e-distribution teams internally and externally to coordinate and resolve issues within the supply chain that affect our product appearing on desired Online Travel Agencies websites
Promote and animate our Program
Set up (with Marketing) a clear communication plan to maximise the impact

Skills required:

At least 5 years' experience in Trade partnerships
Client oriented, analytical, authoritative, planning, organised, negotiation
Technical skills:
Microsoft Applications inc. Excel, Word, PowerPoint, Google Docs and willingness to learn additional internal systems such as Salesforce and our booking engine

Education:

Degree in tourism industry and/or business
Experience in either the tourism Industry/Proven success of developing partnerships and brand relevant partners/Track record of managing sales forecasts & Budgets.

The Package:

Salary £36,000 - £38,000 + Bonus
Monthly commission based on business volume sold (possibility to earn up to 30% of yearly salary)
25 days annual leave, increasing by a day after 1 year service (to a max of 30 days)
Birthdays off
Half day on Xmas eve and NYE
Private Healthcare insurance
Pension scheme
40% of office commute costs reimbursed each month

Interested:

If you would like to apply for the above vacancy, please click ''APPLY' or email your cv to (url removed)