Account Manager

Job Description

• Convert inbound leads into paying customers by understanding their unique challenges in field operations and demonstrating how our solution effectively addresses them.
• Build and maintain a robust pipeline of target accounts, focusing on specific use cases and market segments.
• Design and implement impactful outbound sales strategies to drive customer acquisition.
• Foster strong, long-term relationships with key accounts to ensure sustained satisfaction and loyalty.
• Develop and execute initiatives to minimize churn and enhance customer retention.
• Proactively identify potential churn risks and re-engage users through targeted communication and personalized outreach.

• Minimum 5 years of experience in selling software or solution-based products.
• Good command of English.
• Proven experience using sales tools, including CRM systems, outbound automation, and lead generation platforms.
• It's a remote position; however, candidates based in Jabodetabek will be preferred to support smoother collaboration and occasional in-person meetings.