Account Executive

Operations Management and Business Development at Carolina Tarps

Carolina Tarps began in 2011 as an e-commerce business. Our customers are typically owner‑operators who shopping for cargo control products for commercial trucks
. We are a trusted name in the industry, thanks to our knowledgeable customer service and fast turnaround (just look up our reviews). We ship nationwide, but customers also pick up from our warehouse in Piedmont, SC.

We have been blessed with over 15 years of steady growth
. At this point, we have cultivated such a rich ecosystem of suppliers, experienced staff, and internal systems that it's time to take on bigger, more complex accounts
.

We will continue to faithfully serve the thousands of truckers who rely on us for individual tarps and components, but there is an opportunity for us to seek out and serve larger organizations that need more than just a one‑time phone call. They need someone who can understand their operations and provide solutions on an ongoing basis
. That’s where YOU come in.

Job Overview:

We are looking for a B2B Account Executive to establish and nurture high‑value accounts. This will involve identifying and reaching out to new customers, as well as providing ongoing support. It will be a blend of outside sales and account management. You will be responsible for initiating contact, overseeing order fulfillment, following up, checking in, troubleshooting, and doing everything you can to promote the long‑term success of the account.

Your customers will generally be fleets and manufacturers
, placing multiple orders throughout the year.

This is a new role and, as a small business, we have to be careful about how we approach it. There are still a lot of unknowns, but the opportunity is vivid. We just need the right person with the right character and attitude to bring it to fruition. You will play a big role in helping shape this new stage of the business.

If you are genuinely excited by this idea,
please include the word “tarpaulin” in your application.

• Initiate contact with new customers and nurture relationships.
• Oversee order fulfillment and troubleshoot issues.
• Check in and follow up on orders.
• Promote long‑term success of accounts with portfolios of fleets and manufacturers.
• Coordinate local and regional check‑ins and deliveries when feasible.
• Manage customer database with detailed activity notes.
• Provide weekly updates on works‑in‑progress and prospecting efforts.
• Collaborate with accounting, customer service, marketing, and warehouse teams.
• Attend trade shows or key account visits 2–4 times per year.
• Complete 4–6 weeks of in‑person onboarding training.

• Confident
  :
  Able to cold call; comfortable solving problems for existing customers.
• Closure‑Oriented
  :
  No loose ends, no distractions; ensure clear communication with customers.
• Organized
  :
  Maintain notes, records, schedules, reminders, emails, etc., preventing lost items.
• Consistent and Thorough
  :
  Disciplined in commitments and follow‑ups.
• Mechanically Inclined
  :
  Understanding of the trucking industry.
• Not Afraid to Get Your Hands Dirty
  :
  Willing to engage directly with field issues.
• People‑Oriented and Servant‑Hearted
  :
  Genuine desire to help people.
• A Creative Problem‑Solver
  :
  Able to think outside the box for tough problems.
• Team‑Oriented
  :
  Works well with other team members to push information and tasks through.
• Professional Communicator
  :
  Strong written and verbal communication.
• Basic Financial Literacy
  :
  Understands the meaning of “profit.”
• Experience
  :
  Previous sales or account management experience required; industrial B2B preferred.
• Education
  : 4‑year college degree preferred.
• Local/regional check‑ins and deliveries when feasible.
• Order fulfillment oversight and project management.
• Management of customer database with detailed activity notes.
• Weekly updates on works‑in‑progress and prospecting.
• Coordination with accounting team to review performance.
• Collaboration with customer service and marketing teams.
• Hybrid role: on‑the‑road and remote work; stay engaged with office, warehouse, and installation teams.
• Travel: local and regional accounts, national visits 2‑4 times per year; extended overnight travel…