Client Partner

Sologic is looking for a Client Partner to help us manage and grow accounts.

Sologic is looking for a Client Partner to help us manage and grow accounts.

Sologic provides software and instructor‑led training to help organizations solve and prevent problems in a structured and collaborative way. With techniques like Root Cause Analysis and Failure Modes & Effects Analysis, we empower continuous improvement programs that keep people safe, equipment running, and quality high.

We are seeking a results‑driven Client Partner to expand revenue within our existing business accounts. This role is ideal for someone who thrives on building relationships, identifying growth opportunities, and helping customers get maximum value from continuous improvement and SaaS solutions. This role focuses on upsell, cross‑sell, and commercial expansion, working in close partnership with the Customer Success Department, who owns retention and adoption.

The ideal candidate has a strong background in B2B SaaS account management or sales and a proven track record of growing recurring revenue.

• Manage a portfolio of business accounts, ensuring high satisfaction, retention, and revenue expansion in partnership with Customer Success.
• Identify upsell and cross‑sell opportunities across Causelink licenses, training, and services
• Lead commercial and contract‑related conversations tied to expansion opportunities with existing clients
• Develop account growth plans that align customer needs with Sologic’s offerings and long‑term value
• Build strong, consultative relationships with customer stakeholders at all levels
• Conduct regular business reviews to highlight ROI, adoption trends, and expansion pathways
• Collaborate with Customer Success, Marketing, and Product teams to support customer outcomes
• Maintain accurate forecasting and pipeline management within CRM tools
• Prospect within Sologic accounts to find new business opportunities
• Represent the voice of the customer internally, helping shape product and service improvements

• 3+ years of SaaS account management or sales experience, preferably in B2B environments
• Demonstrated success growing revenue within existing accounts
• Strong communication, presentation, and relationship‑building skills
• Ability to understand customer workflows and translate needs into actionable solutions
• Experience managing multiple accounts and priorities in a fast‑paced environment
• Familiarity with CRM systems (ideally Zoho) and data‑driven sales processes
• Self‑motivated, organized, and comfortable working independently and collaboratively

• Bachelor’s degree in Business or related field
• Experience working with aerospace, manufacturing, petrochemical, energy, or other highly regulated sectors

• Competitive base compensation with performance‑based incentives
• Work from home or the office in Seattle
• Flexible schedule
• 100% employer‑paid health insurance
• Optional dental and vision insurance
• Health Savings Account (HSA) options
• 401(k) with company match
• Generous paid vacation
• 11 company‑paid holidays + 1 floating holiday

Sologic places a high priority on protecting customer data and we are certified in ISO 27001. Every Sologic team member goes through security training and a background check as part of onboarding. Everyone is expected to follow Sologic’s security and compliance processes, and uphold industry best practices.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

This position requires that you work remotely. Reply with your resume and a cover to  .