Salesperson, Business Development

Managing Director, Perch Connect, subsidiary of Perch Group

Company Description
Perch Connect is a contact‑center outsourcing provider based in Durban, South Africa, and is a subsidiary of the UK‑based Perch Group. Partnering with Procera, a seasoned BPO leader, Perch Connect delivers scalable, high‑quality solutions for customer service, debt collections, sales, retention, and more. With a focus on efficiency, compliance, and enhanced customer experiences, we provide cost‑effective services tailored to UK businesses across industries such as financial services, retail, and telecommunications.

Our teams prioritize customer satisfaction by training agents as brand ambassadors with in‑depth knowledge of UK regulatory standards. Supported by experienced leadership, Perch Connect ensures partners benefit from improved performance and long‑term value.

This is a full‑time hybrid role for a Salesperson based in the Manchester area, United Kingdom, with the opportunity for partial remote work. The Salesperson will be responsible for driving revenue growth by identifying and pursuing new business opportunities, building and maintaining strong client relationships, and delivering tailored sales presentations. Additional responsibilities include achieving sales targets, engaging in client retention activities, and staying informed about industry trends to provide innovative solutions to clients.

• Strong sales, negotiation, and communication skills
• Customer service expertise and the ability to build positive client relationships
• Account management and client retention experience
• Knowledge of the UK market and sales strategies
• Proficiency in CRM software and data analysis for tracking and improving performance
• Proven ability to achieve and exceed sales targets
• Highly motivated, proactive, and goal‑oriented approach
• Experience in relevant industries such as financial services, retail, or telecommunications is an advantage
• Team player with excellent problem‑solving and organizational skills
• Flexibility to work in a hybrid environment (on‑site in Manchester and remote)

Entry level

Full‑time

Sales and Business Development

Outsourcing and Offshoring Consulting