Account Executive, Healthcare- Melbourne, FL Details | Stericycle

About Us:

Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle,  to read the press release! Stericycle is a U.S. based business‑to‑business services company and leading provider of compliance‑based solutions that protects people and brands, promotes health and well‑being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start‑up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size.

Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.

Join us on our mission to protect health and well‑being in a safe, responsible, and sustainable way.

The Account Executive—Healthcare Solutions is responsible for maintaining and developing new and existing hospital clients through high levels of service to expand and strengthen the relationship. This role, a member of the sales team, will be accountable for customer planning, administration, monitoring, and optimizing the revenue potential and operational performance of their branch's accounts. Responsibilities include developing and maintaining relationships with multiple stakeholders in all hospital/health system departments impacted by our services (key influencers and decision makers), renewing contracts proactively, and selling new business in the form of new/additional services to existing accounts as well as new account acquisition in the assigned territory.

All team members must maintain WM policies, standards, and practices both within and outside their assigned territory and ensure adherence to WM's Vision, Mission and Values.

While this position is remote/work from home, candidates must be local to the territory where the posting is listed and must live and work in the U.S.

• Maintains and develop existing customers through appropriate and ethical methods to optimize quality of service, business growth, and customer satisfaction and retention.
• Maintain a high‑profile presence in the market by conducting client care visits; turning a sales relationship into a long‑term partnership, requiring field visits to current and prospective accounts at least three to four days per week.
• Proactively conduct strategic account reviews with all assigned customers on a regular basis to review service needs, usage trends and to demonstrate needs‑based data to drive retention and new business.
• Formulate strategies to retain customers and to drive growth goals.
• Handle and resolve all issues and concerns in a timely manner.
• Complete standard internal weekly, monthly and quarterly reports along with any ad hoc reporting requests.
• Maintain accurate pipeline in Sales Force and document key activities for assigned accounts.
• Participate in all sales and other training provided by WMHS.
• Participate in special projects and promotional campaigns under the direction of leadership.
• Maintain a responsible approach to all security and safety matters related to WMHS operations, following the company's policies and procedures at all times and bringing the manager's attention to any areas of concern.
• Liaise with customers to understand their requirements with respect to products and services that the business currently offers or is planning to offer.
• Handle and respond to all customer problems and inquiries expediently and in the best interest of both the customer and WMHS.
• Establish personal relationships with current and potential customers in the assigned territory.
• Serve as a helpful expert in exceeding customer expectations on a regular basis.
• Partner with the operations team on retention, customer issues and concerns.
• Debrief on any service issues with operations leadership.
• Perform other duties and responsibilities, as assigned.

• Bachelor's Degree (accredited) with an emphasis on Business Administration, Marketing, or Sales is required or in lieu of degree;
  High School Diploma or GED (accredited) and 4 years of relative work…