Sales Engineer

Join to apply for the Sales Engineer role at Door Dash Be among the first 25 applicants About The Team Our Sales Engineering team is responsible for the adoption and growth of advertising solutions with our hundreds of top SMB restaurants in the US. This sales engineering team partners with our existing sales team (Account Management and Account Development) to understand marketing growth goals of our restaurant customers and tailor our product solutions to meet their needs.

About The Role As an Ads Value Engineer, you will be responsible for assisting sales reps in handling any and all technical or product questions and blockers in the sales cycle. You do this through joining sales calls with merchants, deeply understanding their business and technology stack, and creating and communicating solutions that align the merchants needs and goals to our marketing offering.

This position will report to the Head of Account Development, Marketing. This role will be a remote job but must be based inside the US. Close proximity to a Door Dash Office is preferred. You’re Excited About This Opportunity Because You Will…

• Drive sales — assisting in qualifying and closing deals from a technical standpoint, collaborating with sales and development partners.
• Become a subject matter expert - on the Door Dash Advertising product suite including campaign performance, upsell opportunities and ROAS (return on ad spend).
• Create and deliver customized performance reviews, product demos and proof of concepts - Support pre- and post product adoption analysis: forecast expected impact, run experiments/tests, analyze results, and iterate.
• Influence the product roadmap - by aggregating merchant feedback calls that will help determine the direction of the roadmap.

• You love to learn about new technology and features and can simply explain how complex systems work.
• You are resourceful in finding answers to non-standard questions by smartly searching available resources and running your own tests and deductions.
• You have experience pulling complex data-sets, presenting results to customers in a digestible format and building/editing dashboards to showcase data.
• You are able to problem solve effectively and efficiently matching appropriate solutions for each merchant scenario.
• You seamlessly collaborate with sales team members and understand how to assist and accelerate the sales process.
• You have a minimum 4 years of sales engineering, sales consultant, value engineer, pre‑sales solution consulting or related roles experience.

• Experience writing SQL queries involving one or more joins for data retrieval and analysis. Door Dash has abundant data that can be very helpful to pull insights relevant to selling and troubleshoot issues.
• Previous experience with Ad‑Tech, Advertising Products or Models including campaign metrics; value analyses and financial metrics (e.g., CPA, incremental sales lift, lifetime value uplift, return on ad spend) for different ad products/features.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications.

We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here:
Covey

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.

Door Dash cares about you and your overall well-being. That’s why we offer a…