Business Development Representative

Description

Looking to take the next step in your IT career?

Are you eager to kickstart your career in sales? XPERTECHS, a leader in MSP services, seeking a Business Development Representative to join our dynamic team! The ideal candidate will have several years of sales experience, highly organized, and motivated. This is an IT Sales role. The candidate must be able to manage multiple tasks and priorities, possess excellent communication skills, and have a strong attention to detail.

One will be responsible for proactively identifying and pursuing new business opportunities, nurturing existing client relationships, and supporting marketing initiatives. This role requires a self‑motivated individual with excellent communication skills, a strong sales acumen, and a passion for technology. This position will also be responsible for managing the incoming sales leads, sales and marketing materials, and new logo sales metrics.

The candidate will provide routine updates to the Leadership Team by providing updated sales metrics, sales processes and maintaining the Warm 250 prospect list.

At our core, we’re an “All in” team. That means showing up for each other, for our clients, and doing the right thing even when no one’s looking. We take pride in building a culture where ownership, collaboration, and integrity aren’t just buzzwords—they’re how we operate every day. You’ll never feel like just a number here. Your voice matters and your efforts will always be recognized.

We also take care of our people. We offer strong benefits, including a high employer contribution to medical coverage, wellness programs to support your physical and mental health, and paid time off that encourages real work‑life balance. On top of that, we actively support your professional development—whether it’s through certification reimbursements, internal mentorship,

Does this sound like an opportunity for you? If so, we would love to hear from you.

Lead Generation:

• Conduct research to identify potential clients and target markets.
• Utilize various channels (phone, email, social media, etc.) to generate leads.
• Qualify leads and schedule appointments for the sales team.

Client Relationship Management:

• Maintain a list of existing clients and warm 250 prospects.
• Regularly engage with clients to understand their needs and provide appropriate solutions.
• Build and maintain strong relationships with key decision‑makers.

Marketing Support:

• Collaborate with the marketing team to create compelling sales collateral, presentations, and proposals.
• Assist in the development and execution of marketing campaigns.
• Provide feedback on market trends and customer preferences to enhance marketing strategies.

Networking and Industry Engagement:

• Attend industry events, conferences, and trade shows to represent the company and build a network of contacts.
• Actively participate in professional organizations and online communities to stay updated on industry trends.

Sales Reporting and Analysis:

• Maintain accurate records of sales activities, customer interactions, and pipeline management using CRM software.
• Prepare regular sales reports and provide insights to the sales team and management. Learn XPERTECHS Connect Wise Manage system for creating, maintaining, assigning and updating tickets.
• Other duties as assigned.

XPERTECHS has an interactive, fast‑paced work environment. Responsibilities may occasionally require an adjusted work schedule and/or evening/weekend hours in order to satisfy customer needs and position requirements. The ability to work onsite in the main corporate office location is required for this position. Occasional remote work / work from home arrangements is made at the discretion of the VP of Professional Services.

• Daily management of current and prospective client lists, Warm
  250, etc.
• Assisting with internal business processes and documentation.
• Assist the Leadership Team with developing internal sales training materials
• Assist with marketing materials
• Define, implement and maintain business sales processes and procedures to meet sales objectives
• Analyze and identify opportunities for business process…