Sales Operations Coordinator

Job Title

Sales Operations Coordinator at Ray Search Laboratories

Ray Search, a world leader in software for advanced radiation therapy, is looking for a Sales Operations Coordinator to join the Ray Search Germany team.

In this position you will have a central role in our sales team and work closely with the Sales Operations team and Regional Business Director, as well as other stakeholders involved in the sales process. You will bring structure to our sales operations and provide support in all steps of the sales process, from customer events and leads to installation and payments.

You will mostly be working from your home office and be able to travel occasionally.

You will become one of our CRM‑experts, responsible for documentation of customer account information and milestones as well as quote generations. You will also handle initial sales support activities, invoice administration and installed base analyses.

In this role you will work closely with several of Ray Search’s dynamic teams and departments, as well as customers, distributors, partners, and suppliers. You will handle a wide range of tasks and contacts both in Germany and internationally.

• Supervise sales administration tasks
• Follow‑up on orders from customers and suppliers
• Follow‑up on service contracts and customer engagements in CRM system
• Administrative project management to plan installations, training and support
• Follow‑up of quotations, administrate tenders and submit requested information to management
• Contact point and project management of customers complaints

To be successful in this position you need good administration and communication skills, which means that you can cooperate with all types of stakeholders. You will bring positive energy to the team and use your organizational skills to find structure in an agile work environment. You are independent and result‑oriented in your work and can handle a variety of tasks without losing attention to details.

• University degree in Business Administration, Sales Administration or from Business School
• 2 years’ experience of sales administration
• Experience from working in CRM‑system (preferably Salesforce)
• Legal experience from handling public tenders and administrating agreements
• Fluent in English and German

Please apply to the position through the ad on our career page. Selection and interviews will be ongoing.

Mid‑Senior level

Full‑time

Sales, Administrative, and Project Management

Software Development

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