Account Specialist

Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

Wellness resources

To deliver high levels of service to our National Account and Franchise Partners by offering a concierge scheduling service for junk and move jobs that results in high levels of satisfaction and increased job revenue from each account.

Respond to scheduling requests and inquiries from Assigned accounts via email phone; and ensure jobs are booked accurately and within agreed upon time frames

Create and optimize follow up systems for unbooked leads and ensure every request has a resolution

Accurately categorize leads coming in for each account so we can measure success

Find solutions for leads that can't be serviced due to location or availability in order to maximize NASA job opportunities

Ensure partners receive requested post job paperwork including (claims, photos, donation receipts, inventory lists, additional services forms, etc)

Resolve client issues; escelle to Operations Manager when appropriate

High school diploma or general education degree (GED)

Prioritization:
Schedule your week and complete tasks in order of urgency & importance

Attention to Detail: accurately complete tasks with minimal errors

Communication

Skills:

Have professional & productive interactions with Franchise Partners, NASA partners and internal team members; proactively bring up issues to your internal team

Problem Solving:
Proactively look for and recommend solutions to issues.

Sales Acumen:
Ability to close leads by overcoming objections, selling value of CHHJ services.

Availability needed would be 11am – 7pm eastern Monday thru Friday (during busy season, this person would be off every 4th Friday and work every 4th Saturday as there will be a rotation in working Saturdays with the other Account Specialists

This is a remote position.

College Hunks Hauling Junk and Moving - Corp Office is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.