Inside Sales Representative; Remote

Inside Sales Representative (Remote)

Company: Home Matters Caregiving

Location: Houston, TX (Remote)

Salary: $40K - $50K/yr

Job Type: Full-time

Posted: 1 hour ago

At Home Matters Caregiving, we’re redefining senior care to provide compassionate, trusted support for families seeking help.

This is not your typical inside sales position. As an Inside Sales Representative, you will be the first voice families hear when they reach out for help, guiding them toward the right care solution. You will manage warm, inbound leads, gather detailed insights about each family’s needs, and schedule in‑home assessments with our field‑based Business Development Managers.

• Building immediate trust during initial phone conversations
• Relentlessly following up with families to guide them toward scheduling an assessment
• Managing your pipeline with precision and urgency
• Communicating clearly and effectively with families and internal teams
• Staying organized, responsive, and empathetic throughout the sales process

• A Curious Self‑Starter:
  You figure things out, ask great questions, and don’t wait to be told.
• An Empathetic Connector:
  You build rapport quickly, even over the phone, and know how to make people feel seen and heard.
• A Strong Communicator:
  You explain complex ideas simply, listen actively, and guide people with confidence.
• Tech‑Savvy:
  Comfortable with technology, navigating CRMs, and eager to adopt new AI tools.
• Energetic and Persistent:
  Excited to connect with families, stay organized, and follow up without missing a beat.
• Mission‑Driven:
  You want a meaningful career, not just a job.

• Manage warm, inbound leads from families seeking care.
• Conduct compassionate, comprehensive discovery calls to gather family needs, preferences, and challenges.
• Schedule in‑home assessments with our field‑based Business Development Managers.
• Diligently follow up with families via phone, text, and email.
• Manage your pipeline through Hub Spot and internal systems.
• Collaborate with Business Development Managers and Leadership for seamless client experiences.

• 2+ years of phone‑based inside sales, customer service, or client‑facing experience (preferred).
• Exceptional verbal communication skills and emotional intelligence.
• Proficiency with technology — Hub Spot, Slack, G‑Suite.
• Monday–Sunday schedule with flexibility to accommodate family needs.
• Healthcare experience is a plus, but not required — we train the right person.

• Fully remote — work from home.
• On the phone for the majority of your shift.
• Fast‑paced, mission‑driven team environment.

• Base salary + bonus structure based on scheduled assessments and conversions.
• Benefits:
  Health Insurance, Paid Time Off.
• We set you up for success with the systems, scripts, and training you need to thrive.

Final

Note:

If you’re a high‑energy, mission‑driven professional ready to make a meaningful impact and grow with a forward‑thinking organization, we would love to meet you.