Business Development Manager

Farrow and Ball - Business Development Manager - Northampton

We are currently looking for an experienced individual to join our Sales team as a Business Development Manager. The ideal candidate will be based in Northampton and will be home based with a requirement for frequent travel across the Midlands East region.

Farrow & Ball is a luxury British lifestyle brand that prides itself in creating richly pigmented paint and handcrafted wallpaper, using print methods dating back 300 years and the finest quality ingredients. The brand transforms modern and traditional homes inside and out. Established in 1946, we now have 60 showrooms worldwide with a global network of stockists.

As a Business Development Manager you will provide the highest level of customer service whilst driving sales and helping the business meet and exceed targets across all third‑party sales channels. This is a fantastic opportunity to join a premium global brand and play an important part in our ambitious future growth plans.

• Manage and develop existing third‑party relationships in national accounts and independent businesses across a defined territory as part of the UK&I Field Sales Team.
• Identify business opportunities in existing accounts to drive growth in priority locations by undertaking a commercial review of each account.
• Work closely in managing the sales pipeline and identify new independent relationships with potential Stockists, Trade Book Holders and OEMs to maximise sales.
• Provide merchandising support and effective communication of all marketing campaign activity to all third parties.
• Achieve and exceed sales targets across all relevant third‑party channels by delivering high levels of support and being accountable for account activity to drive sales growth.
• Visit and review all defined accounts, meeting the required service level agreement.
• Conduct thorough strategic account visits, put forward commercial recommendations and set clear agreed objectives that develop and improve the business which achieve an optimum ROI.
• Develop and maintain strong working relationships by identifying the appropriate contacts within your territory.
• Communicate brand vision and best practice to ensure the highest in‑store standards, service and customer experience to the F&B consumer.
• Provide a monthly report covering sales analysis by customer for your region; market trends, competitor/customer feedback, achievements in month ending and action plan for the months ahead.
• Complete in a timely manner all required administrative tasks required by Head Office including budgets, mileage logs and H&S documents.
• Maintain a record of spend and manage the allocated FOC and marketing budgets.
• Maintain strong working relationships internally across Farrow & Ball and globally in terms of sharing best practice and working on joint projects and initiatives.

• Exceptional communication skills, both spoken and written.
• The ability to build rapport with customers and colleagues.
• Proven exceptional sales and customer satisfaction record.
• Ability to work in a high paced environment and prioritise key tasks.
• Proficient using IT – Microsoft suite – Outlook, Excel, Word, PowerPoint.
• Good understanding of financial (sales) forecasting and analysis.
• Technical knowledge of paint and wallpaper is desirable.

This role requires regular driving to and from client sites; a clean driving licence is required.

• 25 days’ annual leave (increasing with length of service) plus bank holidays.
• The ability to buy additional annual leave.
• Annual salary reviews, based on individual performance.
• Enhanced Maternity and Paternity pay.
• Generous staff discount on F&B products.
• Access to our retail discounts platform.
• Employee Assistance Programme with 24/7 support.
• Health Cash Plan.
• Company Sick Pay.
• Group Pension Scheme, matched by F&B.
• Life Assurance.
• Refer a Friend scheme.
• Cycle to Work scheme.
• Season Ticket Loans for travel.