Virtual Sales Engineer; VTS - West; Remote

Virtual Sales Engineer (VTS) – Mid-West (Remote)

Join Leybold as a Virtual Sales Engineer! Be the single point of contact for customers, driving sales in open territories and re‑engaging lapsed accounts. Enjoy a hybrid work model after training, inclusive culture, and robust benefits while shaping service success. Reporting to the Customer Success/Virtual Sales Manager, you will be instrumental in facilitating seamless interactions between our sales and technical teams to ensure we meet and exceed customer expectations.

• Act as the principal liaison for customers engaged in pre‑ and post‑sale activities.
• Own your designated territory, including re‑engaging lapsed service customers to drive revenue and enhance satisfaction.
• Serve as the primary contact for customers, guiding them through the sales process and ensuring timely, accurate information on our offerings.
• Collaborate with outside sales personnel to provide comprehensive support and coverage of customer needs across all service lines.
• Follow up on leads generated through marketing efforts and provide requested quotes for the Service Business Line.
• Deliver a general overview of all Service Products and demonstrate benefits to potential clients.
• Proactively manage open territory while revitalizing relationships with lapsed service customers to boost sales initiatives.
• Collaborate with the applications and tech support teams to propose tailored product alternatives that align with customer needs.
• Identify opportunities for cross‑selling additional Leybold products, including field services and service contract options.
• Enhance overall satisfaction of our business lines through improved performance, leading to greater operational efficiency.
• Promote sustainable practices by reducing commuting and reflecting our responsibility toward reducing the environmental footprint.
• Maintain meticulous customer databases and thoroughly document all interactions and activities using our CRM system.
• Develop professional networks by actively engaging in lab and factory visits, gaining deeper insight into our operations and products.
• Uphold the company culture that nurtures early‑career professionals and aligns with our group’s values.
• Leverage in‑office support during training for faster learning and adaptation to the role.
• Complete additional duties as directed by management, demonstrating flexibility and a team‑oriented attitude.

• Prior experience of 1‑3 years in technical sales, business development, or a related field is advantageous.
• Bachelor’s degree in Engineering or another technical field, complemented by relevant business or marketing knowledge.
• Experience with vacuum equipment or technical product sales is a plus.
• Familiarity with CRM applications is preferred.
• Exceptional communication skills, both oral and written, are essential.
• Proficient in using the MS Office suite for daily tasks.
• Strong customer‑centric approach with ability to thrive in a collaborative, dynamic team environment.
• Demonstrated critical thinking abilities and attention to detail.
• Must be adaptable and a great teammate who can adjust to changing situations.
• Self‑starter with a strong work ethic, eager to learn and grow within the organization.
• Fluency in Spanish is an asset.
• Possession of a valid driver’s license is required.

• Continuous improvement culture open to change, feedback, and innovation.
• Access to individual learning opportunities, worldwide job openings, and specialized training from Leybold Academy.
• Strict workplace safety standards prioritizing employee safety and well‑being.
• Competitive compensation reflecting the value of employees’ skills and contributions.
• Compensation: starting salary varies by primary work location—typically ranging from $70,000 to $84,000 for IL‑MI‑MN.

Location:

The role offers a fully remote arrangement after a mandatory onboarding period at our Leybold USA Inc. facility in Export, PA. Training will be conducted on-site; afterward, the position will transition to remote work.

Leybold operates across four continents, employing professionals with scientific or technical focus. We value technical knowledge, soft skills, and the ability to work in international project teams. Leybold is part of the Vacuum Technique Business area of the Atlas Copco Group, with a sustainable approach shaping our visions and values. We provide extensive training and education programs to expand technical know‑how and skills, fostering a culture of innovation.