L&G Mortgage Club- Key Relationship Manager

Company Description

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement.

We’re a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys.

We focus on helping the customers of today and tomorrow achieve better long‑term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways.

We’re recruiting for a Key Relationship Manager to play a pivotal role in shaping the success of our Mortgage Club.

You’ll manage relationships with some of the most influential firms in the UK mortgage market, helping them grow their businesses while driving adoption of our products and technology. This is a fantastic opportunity for an experienced relationship manager to make an impact in a dynamic, respected organisation.

We’re offering a competitive base salary, car allowance and fantastic benefits.

• Managing a designated portfolio of 20–25 key partner relationships across national networks and firms
• Building trusted senior relationships and leading industry conversations on figures, market trends and analysis
• Tailoring support to each account from strategic discussions with top networks to hands‑on growth and enablement
• Identifying and onboarding new key accounts to expand our footprint where appropriate
• Planning and attending partner events and workshops typically monthly and representing L&G at industry touchpoints
• Collaborating with lender and distribution colleagues to deliver joined‑up commercial and tech solutions
• Travelling two to three days per week to key accounts or industry events

• Proven account or relationship management experience within the mortgage sector
• Credibility with major networks and broker firms, ideally with existing relationships or familiarity with their submission routes
• Strong commercial acumen with a track record in retention, growth and contract negotiation
• Confidence discussing market performance, MI, competitor activity and technology adoption with senior stakeholders
• Flexibility and autonomy to manage a varied diary, combine home working with regular face‑to‑face meetings and events
• Excellent communication and presentation skills, able to switch between strategic and practical conversations
• Comfortable promoting and supporting tech propositions (e.g., Ignite) and learning as the landscape evolves
• Ideally CeMAP or CII qualified (or willingness to work towards)

• The opportunity to participate in our annual, performance‑related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand‑new electric car through tax‑efficient salary sacrifice (permanent employees only)
• There are the many discounts we offer – both for our own products and at a range of high street stores and online
• In 2023, some of our work spaces were redesigned. Our offices are great…