Account Manager - Facilities Management

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the London office.

MRI is expanding quickly, and we are seeking an enthusiastic, hard‑working and entrepreneurial individual to join our Account Management Team specialising in Facilities Management solutions for service providers.

We are looking to hire an Account Manager who will be responsible for managing a number of key clients. The clients are based across the UK so occasional travel with overnight stays may be required.

This role may suit individuals with some quota‑carrying enterprise software sales experience who have been selling to private sector service industry businesses.

• Professionally represent MRI and build mutually beneficial relationships with decision makers to ensure high levels of customer satisfaction, customer retention and account development.
• Recommend appropriate solutions and negotiate acceptable terms with the client.
• Achieve and exceed all quarterly and annual fiscal targets and objectives.
• Identify opportunities for cross‑selling other MRI products.
• Maintain regular contact with your customers using online meetings and telephone calls.
• Determine the clients’ on‑going requirements to meet their changing business needs.
• Work closely with other stakeholders within MRI such as Legal, Sales Operations, Marketing, Development, and the Implementation teams.
• Maintain timely and accurate sales forecasts within Salesforce.

• Track record of sales‑related achievement, operating in a target‑driven environment.
• Knowledge of the Estates and Facilities Management Software market is an advantage although not essential.
• Very organized with good time‑management skills.
• Confident and motivated with high energy.
• Hungry for success, always looking for ways to improve and learn.
• Excellent verbal and written communication skills.
• The ability to communicate effectively and to identify sales opportunities.
• Ability to work under pressure and meet agreed targets and deadlines.

We’re obsessed with making this the best job you’ve ever had!

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy :

Join our employee‑led groups to maximise your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group.

Enjoy peace of mind over yours and your family’s health with our Private Medical Insurance and Health Cash Plan.

Invest in our competitive Personal Pension plan and help set you up for your future.

Big on family? So are we! We understand family is important and being able to spend quality time with your family as it grows is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s).

Enjoy a fantastic work‑life balance with 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose!

Income Protection Plans give you the peace of mind you deserve.

Further your professional development and growth with our generous…