Online Sales Associate - Seasonal

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2nd Swing is a forward‑thinking, customer‑centric golf retail company. The Online Fitting & Support team offers excellent customer service to all 2nd Swing golfers. The Online Sales Associate plays an integral role by positively impacting a large number of golfers and their experiences. This is an in‑office role.

The ideal candidate will have a strong understanding and passion for golf, experience creating customer relationships, and previous call‑center or retail‑store experience. A positive attitude, high energy, and dedication to professionalism are key traits. We seek individuals who can handle multiple tasks, possess great communication skills, and have a desire to learn.

• Achieve a high level of golfer engagement and satisfaction through all touch points
• Communicate and manage queue of golfers via phone, email, and chat
• Work with manufacturers to confirm warranty inquiries
• Track and locate golf equipment
• Educate customers about promotional trade‑ins
• Reallocate inventory
• Engage in continuous training about products and equipment
• Contribute to team effort by accomplishing related tasks as needed

• Familiarity with Net Suite, Microsoft 365, UKG, Counterpoint, Braintree, Afford, Pay Pal
• eCommerce experience
• Excellent communication and problem‑solving skills
• Personable, energetic, and professional with a passion for golf
• Flexible schedule with evening and weekend availability in addition to daytime hours

• 1 year of customer service, sales, or call‑center experience
• Above average level of golf equipment knowledge

• Ability to work 40 hours per week, including weekends
• Prolonged periods of sitting, standing, and bending

$20 - $26 per hour, based on previous experience.

Entry level

Full‑time

Sales and Business Development

Retail