Customer Sales Consultant

Full Time Customer Sales Consultant

Based at our Head Office in Bagshot, Surrey, this role offers £25,865 per annum, plus bonus and benefits, 37.5 hours per week (including weekdays and weekends). Working from home is available.

As a Customer Sales Consultant, you will provide exceptional service and adopt a consultative sales approach to meet customer needs. You’ll answer inbound calls and communicate via live chat, supporting the store teams. Through shared ambition, this dynamic team work together to achieve targets.

• Enthusiasm and drive to meet your targets
• Liaise with customers via inbound calls and live chat
• Communicate effectively and build relationships with customers
• Effectively question customers to establish their needs, demonstrating empathy and providing solutions to support them
• Confident in closing a sales opportunity
• Self‑motivated and a good team player

If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles we may have.

• Quarterly bonuses averaging 8‑10% a year of salary
• 28 days holidays (including bank holidays)
• One additional day off for your birthday and £50 incentive vouchers
• Great pension and share‑save schemes
• Travel benefits – cycle‑to‑work scheme and free onsite parking
• Health benefits – employee assistance programme and gym discounts
• Family‑friendly policies such as extended maternity pay, shared parental leave, adoption leave
• Department incentives and social events
• Career support: induction training, development programmes, online resources, apprenticeships, workshops and a day off for volunteering

Seniority level:
Entry level

Employment type:

Full-time

Job function:
Sales, Customer Service, and Administrative

Industry: Retail