Benefits Enrollment Specialist - WFH

Position Summary

We are growing our remote team and are looking for dependable, people-focused individuals to support members who have requested information. This role centers on clear communication, virtual assistance, and delivering a positive customer experience. Success in this position comes from professionalism, consistency, and strong interpersonal skills.

This opportunity is with a long-standing organization that has served working professionals and union-affiliated members across North America for many years. Its programs are designed to help individuals and families maintain financial security when traditional workplace benefits change, reduce, or end due to retirement or career transitions.

Built on principles of integrity, transparency, and long-term stability, the organization maintains a strong financial foundation and prioritizes training, advancement, and leadership development. Team members are supported in building sustainable, long-term careers.

• Communicate with members who have requested additional information
• Schedule and conduct virtual meetings and presentations
• Clearly explain program options through online platforms
• Assist with digital applications and required documentation
• Enter and update information accurately within internal systems
• Follow quality standards and internal compliance procedures
• Participate in ongoing training and leadership development programs

• Weekly advances plus performance-based bonuses
• Clear career progression and leadership opportunities
• Flexible scheduling options
• Fully remote, work-from-home structure
• Residual income potential
• Comprehensive health benefits
• One-on-one onboarding, training, and continued mentorship
• Eligibility for annual incentive and travel programs
• Supportive, growth-driven team environment

• Strong verbal and written communication skills
• Excellent time management and organizational abilities
• High school diploma required (post-secondary education considered an asset)
• Customer service, call center, or retail experience is beneficial but not required