Act Manager Rtl SMB-Business Sls

When you Join Verizon

Apply prior to the end date:
January 16th, 2026
Take advantage of a career where you can share ideas freely—even if they’re daring or different. Our V Team community anticipates, leads, and believes that listening is where learning begins. In crisis and celebration, we lift our communities, build trust, and show up everywhere & always. Join the #VTeamLife.

You will introduce small and medium business customers to the latest high‑tech 5G products and services that solve their unique business needs. You will interact with our small and medium business customers in the retail store, digitally, and through outbound prospecting. You’ll demonstrate the value of our products and services by introducing end‑to‑end technology solutions to energize their businesses. Driving small business results, you’ll generate new business through prospecting, networking and working leads and referrals.

• Driving small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives.
• Growing your customer base by acquiring and retaining accounts in the small business segment.
• Utilizing solutions‑based selling techniques to solve business problems for your customers.
• Outbound sales prospecting and customer visits.
• Servicing the needs of the existing customer base.
• Using sales enablement systems and tools to track, forecast, manage your pipeline and book of business.

• Bachelor’s degree or four or more years of work experience.
• Three or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Experience in sales, marketing or customer service.
• Valid driver’s license.
• Willingness to travel.
• A degree – Associates or Bachelor’s Degree or related certifications/college courses.
• Outside sales experience including outbound prospecting.
• Wireless sales experience exceeding quota.
• Experience influencing a team to drive sales results.
• Capability to drive positive results in a team environment.
• People skills for influencing, negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels.

In this Account Manager Retail SMB hybrid role, you’ll have a defined work location that includes working in‑store at least five days per week.

Build your resume with this hybrid outside sales role that will provide career pathing to larger and more complex business sales opportunities. Take advantage of this unique sales role where the opportunities to move to other exciting sales channels are unlimited. Verizon is an award‑winning company recognized by the Diversity Best Practices Inclusion Index, Working Mother Magazine, as a best company for multicultural women, as a top 10 Best for Vets employer, and as a top 10 Military Spouse Friendly Employer.

In this hybrid role, you’ll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

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Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. If you believe this job posting is missing information required by the Washington Equal Pay & Opportunities Act, please report it via

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award‑winning total rewards package.

Depending on the…