Regional Key Accounts Leader

Regional Key Accounts Leader

Requisition : 19641
Employment Type: Full Time
Job Category: Sales
Work Location: Detroit, MI

The Regional Key Accounts Leader leads a team in driving sales growth by expanding relationships with existing customers and capturing cross‑sell and upselling opportunities within key account locations. Overseeing teams managing portfolios with potential revenues ranging from $25K to $250K, this role emphasizes both strategic account management and effective people leadership. Key priorities include new account acquisition, deepening product penetration, and guiding the team in delivering on‑site service and comprehensive account management to maximize customer retention and sustainable growth.

• Lead and develop a team of Market Development Consultants, building capabilities in customer engagement, account growth, and solution selling.
• Build and strengthen relationships with customers at both functional and executive levels, ensuring retention, satisfaction, and alignment with current and future needs.
• Direct the development and execution of strategies to deepen penetration within accounts, expand revenue opportunities, and achieve team sales and retention targets.
• Serve as a trusted advisor by guiding the team in delivering tailored, value‑driven solutions that address customer priorities.
• Oversee the implementation of major company programs and initiatives within assigned territories and accounts.
• Ensure effective use of CRM and account management systems to track sales activity, analyze trends, and deliver accurate forecasting and reporting.
• Partner with internal teams to drive operational excellence and hold the team accountable for exceeding customer expectations.
• Lead daily operations by overseeing order processing, shipment verification, inventory accuracy, and return management to ensure efficiency and accuracy.
• Oversee account receivables, ensuring financial health through timely collections.
• Drive the setup, adoption, and optimization of vending and VMI services at account locations.
• Collaborate with senior sales leadership to design competitive pricing strategies for non‑contract customers.
• Monitor market trends, competitors, and emerging technologies to provide forward‑looking solutions to customers.
• Prepare and review sales reports to ensure alignment with management expectations and performance standards.
• Foster a culture of collaboration, innovation, accountability, and continuous improvement.
• Represent Market Development Consultants in cross‑functional initiatives to align team execution with broader organizational goals.

• Bachelor's degree in business, sales, or a related field required; advanced degree a plus or equivalent experience.
• 5+ years of progressive sales experience with a track record of success in new account acquisition, retention, and account penetration; at least 2 years of people leadership experience preferred.
• Experience leading teams within industrial supply, manufacturing, or related industries (e.g., fasteners, chemicals, MRO, electrical, food processing) strongly preferred.
• Demonstrated ability to coach, mentor, and develop sales talent while holding teams accountable for performance.
• Strong business acumen with the ability to analyze financial and operational data, develop action plans, and drive sustainable results.
• Excellent communication, presentation, negotiation, and executive relationship‑building skills.
• Proficiency in CRM systems, Microsoft Office (Word, Excel, PowerPoint), and other digital tools; ability to adapt quickly to new technologies and systems.
• Strong organizational and time‑management skills, with the ability to lead multiple priorities across territories.
• High degree of integrity, professionalism, and commitment to building long‑term customer partnerships.
• Willingness to travel within assigned territories; valid driver's license and insurance as required by state law.
• Ability to work effectively from a home office while managing a dispersed field sales team.

• Industrial or manufacturing segment experience.

• A valid driver's license may be…