Account Manager - East & Latam

Account Manager – East & LATAM

Join Blacklane as an Account Manager for the East & LATAM region. You will oversee a portfolio of the most strategic enterprise clients across Eastern North America and Latin America, maximizing retention, growth, and building strong partnerships.

• Act as the main point of contact for enterprise clients across the East Coast and LATAM.
• Develop and execute strategic account plans to drive retention, growth, and client satisfaction.
• Identify upsell and cross-sell opportunities, including Electric Class and sustainable mobility solutions.
• Build and nurture long-term relationships with key decision-makers and stakeholders.
• Collaborate cross-functionally with Sales, Product, Operations, and Customer Experience to ensure seamless service delivery.
• Monitor account performance, analyze trends, and provide data-driven insights to inform strategic decisions.
• Represent Blacklane at industry events and client meetings, strengthening our visibility and partnerships.

• 3–5 years of experience in B2B account management or enterprise client relations, ideally in travel, mobility, or hospitality.
• Proven ability to retain and grow strategic accounts through consultative partnership.
• Excellent relationship management, negotiation, and communication skills.
• Strong analytical mindset and ability to translate data into actionable insights.
• Results-oriented, proactive, and comfortable balancing client service with revenue goals.
• Fluent in English;
  Spanish or Portuguese proficiency strongly preferred.
• Experience with Salesforce or similar CRM tools preferred.

$85,000 – $140,000 annually with uncapped commission and VSOP. Final compensation will be determined based on skills and experience.

• 100% employer-paid health & life insurance.
• 401(k) match (1:1 up to 5%).
• Up to 20 vacation days.
• Work from anywhere up to 6 weeks a year.
• Continuous learning & certified coaching.
• VSOP – share in Blacklane's success.

We place great value on equal opportunities. Therefore, we welcome everyone to apply!