Key Account Manager - Coffee Chain

Job Title

Key Account Manager – Coffee Chain

President

Remote

The Key Account Manager – Food Service (GPO) is responsible for developing, managing, and growing relationships with food service distributors, brokers, and operators. This role focuses on identifying new business opportunities, executing sales strategies, and driving growth through strong customer partnerships and account management.

• College diploma or equivalent; related experience and/or training may substitute for education
• Minimum 5 years of experience in food service sales related to coffee chains
• Existing relationships with large food service operators in Florida (preferred)

• Develop and maintain relationships with food service distributors, brokers, and operators
• Prospect, qualify, and secure new large-volume customers
• Identify opportunities for product placement and expanded distribution
• Develop and manage a broker network to drive sales growth
• Plan and execute sales strategies to meet or exceed company targets
• Negotiate pricing, promotional activities, and customer agreements
• Provide product training, demonstrations, and technical assistance
• Travel to customer sites to build relationships and promote products
• Attend trade shows, conferences, and industry events
• Monitor industry trends, market conditions, and competitor activities
• Maintain accurate records of all sales activities
• Collaborate with marketing and product development teams to share field insights
• Perform other duties as assigned
• Must have Coffee Chain experience
• Strong communication, negotiation, and presentation abilities
• Proven success in relationship building and customer retention
• Ability to work independently and collaboratively in a fast-paced environment
• Strong organizational and time management skills
• Detail-oriented with the ability to prioritize and multitask
• Excellent problem-solving and troubleshooting skills
• Working knowledge of food safety regulations
• Proficiency in Google Suite (Gmail, Docs, Sheets, etc.)

• 30% travel required for customer visits, events, and trade shows
• Approximately 70% inside / 30% outside
• Combination of remote work and on-site visits to customers, distributors, and trade shows
• Job Type: Full-time
• Benefits include:
  Health insurance, Paid time off

Seniority level:
Mid-Senior level

Employment type:

Full-time

Job function:
Sales and Management

Industries:
Food and Beverage Manufacturing