Account Executive; Retail

Soft Serve is a global digital solutions company with associates working across client projects in the USA, Europe, LATAM, and APAC. We are a recognized global leader in Information Technology who advises and provides cutting‑edge technology to reveal, transform, accelerate, and optimize the way enterprises and software companies do business. We empower talented people to change the world and understand the best way to build our future is to help you build yours.

At Soft Serve, our mission is to enable talented people to change the world for the better. A key piece of this mission is our Diversity, Equity and Social Responsibility towards clients, partners, communities, our planet, and to each. We are a community of passionate people who take action on what matters, and we have the opportunities to make a difference through technology and corporate volunteering, improving IT education, promoting well‑being, and making sustainable choices for the environment.

As Soft Serve grows, we make sure so does our positive impact on the world.

• A proven individual contributor looking to grow a territory or an industry
• A sales leader with a proven track record of closing $10M+ deals
• An expert with a degree
• A person with a deep understanding of business challenges
• Knowledgeable in public cloud technologies and relevant platforms
• Great at building and leading cross‑functional teams
• Experienced with Google Cloud, AWS, Azure, custom application development, IT consulting, eCommerce, Big Data, or digital services in new client accounts in the retail industry
• Skilled in all aspects of consultative sales and business development, including prospecting, initiation, deal qualification, closure, and customer satisfaction
• Adept at opening new accounts and building high‑quality relationships, versus taking a transactional approach
• Familiar with varied services across business development and delivery functions in a complex, highly matrixed, and professional services company
• Connected with senior‑level executives
• Qualified with a master’s degree (would be a plus)

• Achieve assigned quota within a given territory by selling Soft Serve’s portfolio of professional services and software development offerings
• Drive Soft Serve’s sales process and methodologies, collaborating with internal stakeholders (Customer Success, Engagement Management, Marketing, Legal, Finance, Delivery and Account Management) to effectively close new client deals in the retail industry
• Maintain pipeline progress, forecast accuracy, and opportunity progression
• Validate/identify and build relationships with all key individuals within a client’s organization
• Drive contract negotiations with clients, leveraging internal legal and business partners as appropriate
• Travel 50%+
• Participate and conduct Quarterly Business Reviews
• Build a territory and account plan for the given fiscal year, leveraging existing pipeline, targeted account planning, prospecting efforts, and marketing initiatives
• Present Soft Serve’s value propositions and offerings to prospects and new clients

• Have access to 11,300+ learning solutions with Soft Serve University and Udemy Business
• Extend your skillset and gain practical experience by cooperating with seasoned Soft Servians
• Help you with your individual initiatives — we are open to them, just come and share your ideas!
• Care for your wellness with a health insurance package

Soft Serve is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with Soft Serve.

Enjoy our Flexible Workplace - work from home, or in any office of your country!