Senior Account Executive, Enterprise

Overview

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed.

Join the team and create the future of customer experience together.

The Senior Account Executive is the catalyst behind Genesys' success as an organization. As a consultative sales professional, the Account Executive is responsible for driving revenue growth and bringing in net new business from prospects and current customers. Account Executives help solve the business needs of prospects and customers by aligning those needs and objectives with Genesys solution(s). Account Executives own all opportunities and customers and are responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline.

• Deep Understanding of the customer business environment.
• Presents product information to prospects, customers, and partners.
• Pipeline development through a combination of phone calls, email campaigns, and market sector knowledge/intelligence.
• Generates short-term results independently.
• Collaboratively strategizes for solving deal-level challenges.
• Creates and maintains a sales pipeline to hit and surpass goals within designated market sectors.
• Accurately forecasts quarterly revenue and delivers on that revenue.
• Manage and close Genesys Enterprise sales opportunities through forecasting, account resource allocation, account strategy, and planning with focus on new logo generation.
• Support sales through calls and/or web-based presentations to manage product positioning and strategies.
• Increase pipeline through demand generation and targeted campaigns to the new logo accounts.
• Learn and maintain in-depth knowledge of Genesys Enterprise products and technologies, competitors, industry trends.
• Articulate Genesys Enterprise-based solutions to align with client requirements.
• Develop and maintain competitive knowledge on industries and products to leverage in the sales cycle.

• 5+ years of sales experience (Cloud or SaaS-based software sales a plus).
• Proven ability to manage complex sales cycles, with a track record of successful revenue attainment.
• Excellent communication/negotiating/closing skills with customers/prospects.
• Aggressive with strong organizational skills and a self-starter.

This role has a market-competitive salary with an anticipated base compensation range of $ - $. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role may also be eligible for a commission or performance-based bonus opportunities.

• Medical, Dental, and Vision Insurance
• Telehealth coverage
• Flexible work schedules and work-from-home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments

More details about our company benefits can be found at the following link:

Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. To learn more, visit

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.