Account Executive, Mid-Market

One Signal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize customer engagement, we enable over a million businesses to keep their users engaged and up to date by delivering billions of messages daily.

1 in 5 new apps launches using One Signal! And we support companies in 140 countries! Our customers range from startups and small businesses just getting off the ground to established companies such as Zynga, USA Today, , Eventbrite, Tribune, and many more.

We’re Series C, venture-backed by Signal Fire, Rakuten Ventures, Y Combinator, Hub Spot, and BAM Elevate. We offer remote work as the default option in the United States in California, Colorado, Massachusetts, New York, New Jersey, Oregon, Pennsylvania, Texas, Utah and Washington. As well as in the UK and Singapore - with plans to expand the locations we support in the future.

Some roles are hybrid roles and will be listed as such. We have offices in San Mateo, CA and London, UK, and offer flex seating options for employees to work together in-person in NY and other areas. Hiring in Singapore is done in partnership with a local EOR.

One Signal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make One Signal a uniquely great place to work.

We are seeking a versatile and driven Mid Market Account Executive to help scale our business by fostering strong relationships with clients and driving growth across our portfolio. You will work closely with Product Leaders, Marketers, and Developers to manage and grow existing accounts while identifying new business opportunities. Your primary responsibilities include ensuring client satisfaction, upselling, cross-selling, and building long-term partnerships.

This is a hybrid role, with two days a week in our London office. Join us in driving success in EMEA!

• Own the entire new business sales process within your territory, from prospecting to close
• Proactively identify growth opportunities within existing accounts to achieve upsell and cross-sell goals
• Build pipeline through outbound prospecting and targeted campaigns
• Develop and maintain strong relationships with key stakeholders in client organizations
• Lead discovery and pricing calls, as well as high-level platform demos focused on driving value for the customer
• Collaborate with partners and attend industry conferences to network and generate opportunities.
• Evangelize the product to all prospective and existing clients

• 4+ years of software sales or account management experience
• Written and spoken fluency in Spanish
• Knowledge of regional accounts: culture, companies, currency considerations
• Demonstrated success hitting & exceeding a sales quota
• Experience with Martech, Customer Experience, Mobile SDK’s, and/or messaging a major plus
• Experience with tools like Outreach, Salesforce, Gong, Pocus, Rattle, Lightdash a major plus
• Incredible attention to detail (tracking success and opportunities; follow up with customers)
• Bring a competitive, team spirit and a growth mindset
• Bonus points if you speak/write fluently additional languages, and/or have experience selling messaging products.

• Friendliness & Empathy
• Accountability & Collaboration
• Proactiveness & Urgency
• Growth Mindset & Love of Learning

In keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office.

Whether blatant or hidden, barriers to success have no place in our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on One Signal. Please inform us if you need assistance completing any forms or to otherwise participate in the application and/or interview process.