Technical Sales Manager; Kansas​/Wichita

Technical Sales Manager (Kansas City/Wichita)

US

Remote

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie®, Timber Tech®, AZEK® Exteriors, Versatex®, fermacell®, and Stru Xure®.

With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we’re united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities.

Location:

Remote/Home Office - covering Kansas City, MO and Wichita, Kansas

The Technical Sales Manager reports to the Area Sales or Regional Sales Leader in their respective region with an additional reporting relationship to the Regional Technical Sales Leader. The Technical Sales Manager will be responsible for enabling sales growth and customer engagement, through consultative account management and business development of local installers. Working with construction Dirs., GM's. This role’s account management focuses on targeting influential installation companies in partnership with the Regional Account Manager through joint action planning and funnel execution.

• Act as the subject matter expert in all technical installation practices of our product offerings and installation practices including customer programs and benefits.
• Generate sales through installer market development and account management.
• Responsible for cultivating and maintaining installer relationships from start to finish including crew identification, crew performance assessment, and installer training.
• Create and maintain accurate product specifications, builder specifications, and installer specifications for all job sites.
• Execute effective product installation training, aiding installation crews to install JH products as safety and efficiently as possible.
• Perform installer market development through lead identification, networking and value propositioning.
• Regularly audit installation practices and identify installation mistakes, creating corrective action plans when needed in the market.
• Understand and speak to residential building economics, specifically installation spend.
• Analyze and interpret data through competitive cost analysis to drive decision-making and assess capabilities of competitive sets in the market.
• Maintain and defend Builder Account Management Plans with key influential identified installation companies in targeted geographies.
• Set up and run Quarterly Business Reviews with key installation accounts.
• Target installation companies within the region to identify growth opportunities and partner appropriately with internal stakeholders to gain their business.
• Support customers as they move to James Hardie by eliminating barriers to conversion & creating a positive customer experience through the transition.
• Utilize CRM tools to drive informed decisions that enable additional volume growth year over year.
• Engage and drive consistent communication with the Regional Account Managers in joint action planning and funnel execution.
• Execute segmentation to evaluate and assess the market & lead all aspects of the customer sales process, while leveraging other resources to assist in solution.
• Flexibility to identify and attend key activities within assigned territory while being accountable to a priority-based schedule with prospective customers.
• Develop a working understanding of company products and installation practices, as well as customer programs and benefits.

• Bachelor's degree or equivalent experience required.
• Preferred
  
  Certifications:
  
  Certified Professional Constructor (CPC), Certified Associate, Constructor (CAC), Certified Construction Manager (CCM), OSHA Safety Training, TDEC - EPSC Level 1 Certification.
• 3+ years of sales experience in a high-touch sales environment with a high level of organization, discipline, and self-structure. 5+ years…