Strategic Account Manager

The Strategic Account Manager will have the primary responsibility of managing our strategic account relationships. Working closely with the SVP of Growth & Retention, this role will foster and expand current client relationships. The Strategic Account Manager will independently manage customer engagement and account care, while playing an integral role in the success of the overall Sales team.

Your long-term goal: make the Language IO platform an indispensable part of globalization operations within your target organizations.

• Work collaboratively with cross-functional teams to drive revenue growth with existing customers
• Consistently meet or exceed quarterly and annual revenue targets as defined by the Commission Plan, while contributing to overall team targets
• Identify new opportunities within assigned strategic accounts to meet growth expectations
• Develop a detailed account plan for each assigned account that identifies an org structure with key decision makers, budget owners, and their decision-making process.
• Identify white space and targets for expansion and flag any identified risks.
• Provide accurate weekly forecasts and sales plans
• Create consultative sales presentations to demonstrate how products can be leveraged
• Engage with customers on an ongoing basis to foster relationships, validate needs, and keep Language IO’s partnership top of mind
• Develop and manage strategic account relationships to ensure achievement of assigned goals
• Establish a collaborative business relationship between Language IO and strategic account customers
• Lead demos to help Language IO be more proficient in building and executing effective expansion campaigns.
• Come to work each day with a positive attitude and ready to win

• Technical. Familiarity with Language IO core technologies such as AI, ML, and NLP. Proficient in sales CRM platforms, deal lifecycle tracking, and data analysis to improve sales processes.
• Experience. Minimum 5 years of experience in Enterprise Account Management and/or Enterprise Sales
• Self-Motivated. You have a sense of urgency and the ability to multitask and work on many sales opportunities simultaneously.
• Team Player. You understand early-stage. You understand the need to work as a team for everyone to be successful. You know there are never enough resources, and every day presents a challenge. You thrive on “solve it yourself” and the satisfaction it brings.
• Excellent Communicator. You know what to say and, more importantly, how and when to say it.
• Sales Cycle Expert. You have expertise at an enterprise level. You develop and lead prospects by applying analytics to specific business issues. You know how to “drive a deal.”

Language IO's number one objective is to have engaged employees within a diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves. We offer coaching and training programs designed to accelerate careers. As a remote-first company, we understand the importance of building connected, diverse teams and being a fun place to work. We hold company-wide events, seasonal challenges and games, and local outings when virtual meetings become too much.

We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but also build lasting relationships.

This is a full-time, remote position that offers a robust benefits package and competitive salary. Open to applicants anywhere in the United States or the United Kingdom who are authorized to work for any employer without sponsorship.

Language I/O provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.