Sr. Account Executive, Mid-Market

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI‑powered Experience Orchestration platform, organizations accelerate growth by delivering empathetic, personalized experiences at scale.

We employ more than 6,000 people worldwide who embrace empathy and collaboration. Our employees have the independence to make a larger impact and take ownership of their work. Join the team and create the future of customer experience together.

• Present and demonstrate products/services, communicating features, benefits, and value propositions to prospective customers.
• Build and maintain customer relationships, providing excellent service and resolving inquiries promptly.
• Achieve sales targets, continuously improving performance to meet or exceed quotas.
• Conduct sales negotiations, overcoming objections and closing deals.
• Collaborate with marketing, product development, and customer support to gather information and ensure satisfaction.
• Stay updated on industry trends, market conditions, and competitor activities, expanding product knowledge to stay ahead.

• BS degree or equivalent experience and 3+ years of software sales, including deals over $100k in complex environments.
• Track record of closing New Logo Opportunities.
• Excellent communication and interpersonal skills.
• Strong customer focus and relationship‑building ability.
• Self‑motivation and drive to achieve sales targets.
• Ability to work independently and collaboratively in a team.
• Proficiency with CRM software and other sales tools.
• Adaptability to changing priorities and multitasking.
• Willingness to learn and develop sales skills and product knowledge.

Market‑competitive salary with a base range of $78,700 – $146,100. Compensation may also include commission or performance‑based bonuses, depending on experience, qualifications, skills, and location.

• Medical, Dental, and Vision Insurance
• Telehealth coverage
• Flexible work schedules and remote work opportunities
• Development and career growth opportunities
• Open Time Off plus 10 paid holidays
• 401(k) matching program
• Adoption assistance
• Fertility treatments

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ connects people, systems, data, and AI across the enterprise to drive customer loyalty, growth, and operational efficiency.

If you require a reasonable accommodation for any part of the application process, please contact reasonab We respond within 24–48 hours. Email will open a pre‑filled message for your convenience.

Genesys is an equal‑opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.