Account Executive, Tri-State Area

Job Overview

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At Critical Start, we’re on a mission to make everyone a valued member of a winning team, united by an inspiring purpose: shaping the future of cybersecurity. Since 2012, we’ve been dedicated to safeguarding organizations from cyberattacks, preparing for evolving threats, and earning recognition for our innovative contributions to the industry.

We thrive in an agile, collaborative environment that fosters creativity and action. At Critical Start, innovation drives everything we do. We pioneered the first MOBILESOC app for on‑the‑go threat detection and response, automatically resolved alerts to maximize efficiency, and cut alert investigation time by 99.3% – transforming the way cybersecurity teams work. Our team and customers genuinely value the impact we make every day.

Everything we do is grounded in our three core principles:

• Do what’s best for our customers.
• Do what’s best for our team members.
• Don’t do things that suck.

• A chance to make an impact every day—whether protecting customers or contributing to a greater mission.
• Collaboration with talented, supportive teammates who value accountability and growth.
• A commitment to continuous improvement, striving for excellence, and breaking past mediocrity.
• A culture of learning, innovation, and inclusivity, where every idea matters.
• Recognition for being at the forefront of the industry—we’ve received accolades that prove we’re doing something right.
• A supportive environment where you belong and your contributions truly matter.

We are seeking a motivated and ambitious Account Executive to join our Sales team as we continue to expand in the cybersecurity space. This position offers the flexibility of remote work, but candidates must be located in the assigned territory—Tri‑State Area (New York City, New York, New Jersey, Connecticut, ideally within an hour from New York City). As an Account Executive, you will play a crucial role in driving revenue through new customer acquisition and expanding existing accounts.

You will leverage our comprehensive portfolio, including managed detection and response services, professional services, and risk & compliance solutions, to deliver exceptional value to clients.

The ideal candidate is driven, resourceful, and eager to exceed goals! You will possess a strong combination of industry knowledge, experience, and exceptional relationship‑building skills; with the ability to build and maintain relationships across multiple verticals. You will manage your territory with autonomy while collaborating closely with internal teams in a fast‑paced, dynamic environment.

• Serve as the client and prospect contact as a cybersecurity advisor for areas including endpoint, network, security operations, vulnerability management, SIEM, incident response, security assessments and testing, threat intelligence, and more.
• Drive new business sales while managing your sales process from prospecting to close.
• Regularly meet or exceed your quota while maintaining accurate and timely customer, pipeline, and forecast data.
• Have experience managing and building Reseller and Partner relationships to drive business.
• Deliver dynamic and engaging presentations and product demonstrations via MS Teams and in person.
• Execute the full sales process by building pipeline through identifying and qualifying opportunities within your territory, and negotiating pricing and contractual terms to close sales as required.
• Ensure excellent service and support to prospects and customers by creating long‑term business relationships.
• Build, maintain, and develop knowledge to become an expert on Critical Start’s solutions.
• Some travel required to support marketing activities, events, and customer meetings around the state(s).
• Utilize Salesforce to track all pertinent information related to the opportunity and account, and effectively manage your territory.

• Bachelor’s degree or 5+ years of related sales experience.
• Cybersecurity sales experience.
• Experience achieving…